Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
St. Paul Education Regional Division No. 1
04.2019 - 08.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on customer dat
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Volunteered to help with special projects of varying degrees of complexity.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Member Service Representative
Servus Credit Union
08.2014 - 04.2019
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled complaints with prompt, courteous service to uphold professional reputation.
Educated and engaged customers with new bank products and services.
Verified customer identification and documentation for compliant transactions.
Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
Education
Administrative Assistant
Academy of Learning
Saskatoon, SK
06.2004
Computerized Accounting
Academy of Learning College
Saskatoon, SK
06.2004
Skills
Office Administration
Appointment Scheduling
Document Control
Invoice Processing
Spreadsheet Management
Data Entry
Computer Proficiency
Timeline
Administrative Assistant
St. Paul Education Regional Division No. 1
04.2019 - 08.2023
Member Service Representative
Servus Credit Union
08.2014 - 04.2019
Administrative Assistant
Academy of Learning
Computerized Accounting
Academy of Learning College
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