Hi, I’m
Cameron Viveiros
Sales Representative
Guelph,Ontario
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations.
Overview
9
years of professional experience
Work History
The Keg Steakhouse + BarGuelph, ON
Dining Room Server
06.2020 - Current
Job overview
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Consistently exceeded sales targets and maintained top 5% of gross sales for 4 consecutive quarters.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Stayed up-to-date on menu changes to help customers make informed food choices.
- Maintained excellent standards of service by closely monitoring guests' experiences and meeting customer needs.
Robusta Café + LoungeGuelph, ON
Barista
04.2020 - 09.2020
Job overview
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
The Keg Steakhouse + BarGuelph, ON
Line Cook
12.2013 - 06.2020
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
University of GuelphGuelph
Bachelor of Science from Human Kinetics
09.2014 - 06.2021
University Overview
- Honors List 2021
University of GuelphGuelph
Certificate from Food Science
06.2016 - 02.2018
University Overview
- Completed during undergraduate studies.
Skills
Product Knowledge
Communication Skills
Active Listening Skills
Building client relationships
Strategic selling
Sales pitching
Timeline
Dining Room Server
The Keg Steakhouse + Bar
06.2020 - Current
Barista
Robusta Café + Lounge
04.2020 - 09.2020
University of Guelph
Certificate from Food Science
06.2016 - 02.2018
University of Guelph
Bachelor of Science from Human Kinetics
09.2014 - 06.2021
Line Cook
The Keg Steakhouse + Bar
12.2013 - 06.2020