Detailed-oriented Client Service Associate in wealth management. Skilled in client support and account administration, with a strong understanding of investment products and process improvement to enhance client experience.
Overview
4
4
years of professional experience
Work History
Client Services
Sunset West Advisors
05.2021 - Current
Primary point of contact for clients, handling day-to-day account maintenance requests, providing information on investments, resolving inquiries, and ensuring a smooth client experience by coordinating with internal teams.
Assisting with the initial setup of new accounts, including gathering necessary documentation and verifying information.
Preparing and distributing client reports, account statements, and necessary paperwork.
Strong customer service skills and ability to build rapport with clients
Education
Associate of Arts - Business Administration And Management
Los Angeles Pierce College
Woodland Hills, CA
06-2025
High School Diploma -
Calabasas High School
Calabasas
06-2020
Skills
Client communications
Client onboarding
Building and maintaining positive relationships with clients, understanding their needs, and proactively addressing concerns
Familiarity with CRM software, online platforms, and other relevant financial technology tools
Microsoft powerpoint, excel, and Word
Timeline
Client Services
Sunset West Advisors
05.2021 - Current
Associate of Arts - Business Administration And Management