Cameron Okoro
Los Angeles
Summary
Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Host/Runner/Server
Yard House
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Server/Runner
ATLA Venice
09.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Brick and Wood
06.2021 - 01.2022
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
- Explained menu items, describing ingredients and cooking methods upon request
- Prepared checks, itemizing total meal costs and taxes
- Presented menus to patrons to answer questions about offered items and make suitable recommendations
Server
Bartaco Westport
02.2021 - 08.2021
- Operated POS terminals to input orders, split bills and calculate totals
- Served food and beverages to patrons and immediately remedied issues with orders
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
Server
Melo Melo
06.2022 - 01.2019
- Initiated sales relationships to sell SaaS consulting solutions to regular and potential customers around the world
- Managed accounts with 5+ clients at a time, selling analysis tools to companies in the pulp and paper industry
- Conducted market research to provide value for potential customers based on specific demographics
- Closed three major clients, creating $250k+ in revenue
- Managed new employees and demonstrated daily operations and responsibilities
Education
Bachelor's Degree - Business Administration, Entrepreneurship and Innovation
Northeastern University D'Amore McKim School of Business
Boston, MASkills
- High-Volume Dining
- Menu Memorization
- Liquor Wine knowledge
- Order Accuracy and Delivery
- Warm and Friendly
- High Energy and Stamina
- Team Player
Timeline
Server/Runner
ATLA Venice
09.2023 - 02.2024
Host/Runner/Server
Yard House
05.2023 - Current
Server
Melo Melo
06.2022 - 01.2019
Server
Brick and Wood
06.2021 - 01.2022
Server
Bartaco Westport
02.2021 - 08.2021
Bachelor's Degree - Business Administration, Entrepreneurship and Innovation
Northeastern University D'Amore McKim School of Business
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