Cameron Dilores
Sacramento
Summary
Leave & Disability Management Specialist with 6+ years in Human Resources. Expertise in administering FMLA, CFRA, ADA, and other federal/state leave programs while delivering compassionate employee support. Trusted partner to HR leaders, managers, and third-party vendors—recognized for compliance accuracy, problem resolution, and continuous process improvement.
Overview
8
8
years of professional experience
Work History
Leave Disability Advisor
Adventist Health
Roseville, CA
09.2023 - Current
- Administer leave programs ensuring compliance with federal, state, and employer policies.
- Advise employees and managers on leave and accommodation procedures.
- Process payroll adjustments for employees on leave with high accuracy.
- Partner with HR, IT, and vendors (AbsenceSoft, government agencies, insurance carriers) to resolve escalated cases.
- Maintain and audit HRIS records for compliance accuracy.
- Provide responsive service by resolving employee inquiries within 24 hours.
Sr. HR Contact Center Analyst
Adventist Health
07.2017 - 09.2023
- Supported employees and leaders across HR functions, including Payroll, Time and Attendance, Benefits, and Leave Management.
- Served as Payroll Ambassador, leading meetings to improve cross-departmental communication.
- Successfully recovered payroll overpayments ranging from $500–$65,000.
- Handpicked as sole Live Chat Analyst, expanding access to HR resources.
Education
B.A. - English Literature, Minor in Creative Writing
California State University, Sacramento
01.2014
Skills
- Leave of Absence & Disability Case Management (FMLA, CFRA, ADA, PDL)
- Compliance & Policy Interpretation
- HRIS: AbsenceSoft, Oracle HM, Service Cloud, Kronos
- Payroll Adjustments & Accuracy
- Employee & Manager Advising
- Process Improvement & Efficiency
- Written communication
- Critical thinking
- Analytical thinking
AWARDS
Certificate of Recognition, “Be Brilliant, Be Welcoming” – Adventist Health (2022), HR Contact Center Good Citizen Award – Adventist Health (2022), Bright Ideas Campaign Winner – Adventist Health (2019) – Process redesign adopted companywide
Timeline
Leave Disability Advisor
Adventist Health
09.2023 - Current
Sr. HR Contact Center Analyst
Adventist Health
07.2017 - 09.2023
B.A. - English Literature, Minor in Creative Writing
California State University, Sacramento
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