Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Cameal Tracey

Brampton

Summary

As a professional with strong background in customer interactions and service solutions. I am highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. An effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. I am known for my reliability and proactive approach to meeting customer and organizational goals.

Always offering a positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Bring the ability to quickly learn company products and services, ensuring accurate and efficient customer support.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Ibex Global
01.2023 - 05.2024
  • Anticipated needs and resolved problems to keep customers happy
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Documented, researched and resolved customer service issues
  • Handled customer inquiries, payments and service requests
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Delivered fast and friendly service to handle questions and service complaints
  • Managed difficult customer situations with professionalism and empathy
  • Responded proactively and positively to rapid change.

Education

High School Diploma -

Spanish Town High School

Licensed Practical Nursing - undefined

Distinction College
Spanish Town, St Catharine
07.2021

Skills

  • Microsoft Excel
  • Communication Skills
  • Customer service
  • Professional telephone demeanor
  • Time Management
  • Scheduling
  • Microsoft outlook
  • Data Collection
  • Adaptability
  • Critical Thinking
  • Problem Solving
  • Active listening

LANGUAGES

English
Native or Bilingual

Timeline

Customer Service Representative

Ibex Global
01.2023 - 05.2024

Licensed Practical Nursing - undefined

Distinction College

High School Diploma -

Spanish Town High School
Cameal Tracey