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Associate Principal Engineer

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Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Accomplished professional with extensive expertise in customer service and digital marketing, demonstrating proficiency in Salesforce CRM and omnichannel service approaches. Adept at handling live chat, email correspondence, and social media engagement with a focus on personalising services and maintaining professionalism in contact. Proven track record in conflict resolution, account management, and procedure development, ensuring policy compliance and effective service execution monitoring. Skilled in data entry efficiency, Microsoft Excel database management, and information security protocols. Committed to enhancing client relations through active listening and objection handling while supporting team collaboration and employee onboarding. Career goals include advancing customer engagement strategies to drive business growth.

Dynamic customer service professional with a proven track record at Top Tobacco LLC, excelling in customer engagement and conflict de-escalation. Recognized for consistently delivering exceptional service, achieving high client satisfaction, and meeting sales goals through effective communication and problem-solving skills. Committed to optimizing customer experiences and fostering positive relationships.

Calvin KIEGAING KOUAM

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Engineer and Customer Service Charge

Junior Engineer

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M.Eng in Industrial and production maintenance -

Bachelor in Mechatronics -

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Engineer and Customer Service Charge

Junior Engineer

M.Eng in Industrial and production maintenance -

Bachelor in Mechatronics -

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