Calvin Cheung
Arcadia,CA
Summary
Detail-oriented receptionist excelling in customer service and clinic workflow. Strong organizational and time-management skills contribute to effective patient scheduling and communication.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Receptionist
Perfect Skin Care Center
San Gabriel, CA
07.2023 - 07.2026
- Managed front desk operations to ensure seamless patient check-in and scheduling.
- Coordinated appointment bookings using electronic health record systems for optimal resource allocation.
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Streamlined communication between patients and medical staff to enhance clinic workflow efficiency.
- Maintained accurate patient records and ensured compliance with privacy regulations at all times.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Managed approximately 15 incoming phone calls per day, scheduling appointments and assisting clients with inquiries.
Janitor
Health Beauty Spa
San Gabriel, CA
01.2018 - 01.2020
- Maintained cleanliness and sanitation standards throughout spa facilities
- Operated cleaning equipment, ensuring efficient use and safety compliance
- Assisted in restocking supplies to support daily operations
- Implemented waste disposal procedures to promote environmental sustainability
- Maintained cleanliness and sanitation standards throughout the spa by emptying trash, disinfecting surfaces, and replacing cleaning supplies 4 times per week.
Education
Associate of Arts - Business Administration And Management
Pasadena City College
Pasadena, CA05-2030
High School Diploma -
Temple City Highschool
Temple City, CA05-2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Facilities maintenance
- Physical fitness
- Emergency preparedness
- Problem-solving
- Teamwork and collaboration
- Attention to detail
Languages
English
Native or Bilingual
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Elementary
Interests
- I like working with my hands and fixing things
- Gym Workouts
- Team Sports
- Volunteering
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Receptionist
Perfect Skin Care Center
07.2023 - 07.2026
Janitor
Health Beauty Spa
01.2018 - 01.2020
Associate of Arts - Business Administration And Management
Pasadena City College
High School Diploma -
Temple City Highschool