Caleb Nichols
Long Beach
Overview
9
9
years of professional experience
Work History
Attractions Host
The Walt Disney Company
03.2019 - 01.2024
- Conducted pre-opening inspections to ensure attractions were ready for daily operation, and performed routine maintenance checks throughout the day reporting any issues promptly.
- Implemented emergency procedures when necessary, ensuring the safety of both guests and staff members during critical incidents.
- Utilized problem-solving abilities to address guest concerns or operational challenges quickly and efficiently.
Order Planner
BMW Of North America
09.2017 - 03.2019
- Supported supply chain efficiency by working closely with local dealerships and sales teams on inventory forecasting and replenishment needs for BMW, MINI, and Rolls Royce vehicles.
- Improved order accuracy through meticulous data entry and verification processes through factory order system and assigned build slots.
- Maintained relationships with key shipping vendor Wallenius Wilhemsen Logistics, securing preferential treatment in pricing and terms negotiation.
Product Specialist
Mercedes Benz USA
05.2015 - 06.2016
- Streamlined the sales process for increased efficiency and improved customer experience by assisting guests when client advisors were not available, as well as delivering cars after the final purchase.
- Provided personalized product recommendations for Mercedes-Benz vehicles and Sprinter vans, based on customers needs and preferences.
- Identified potential areas for improvement within the sales process through data analysis and feedback from clients, conveying CSI information to management.
Education
Astronomy & Astrophysics
Orange Coast College
Costa Mesa, CAHigh School Diploma -
Marina High School
Huntington Beach, CA06.2010
Timeline
Attractions Host
The Walt Disney Company
03.2019 - 01.2024
Order Planner
BMW Of North America
09.2017 - 03.2019
Product Specialist
Mercedes Benz USA
05.2015 - 06.2016
Astronomy & Astrophysics
Orange Coast College
High School Diploma -
Marina High School
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