Summary
Overview
Work History
Education
Skills
References
Timeline
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Caitlyn Beer

Calgary,AB

Summary

My goal is to obtain a cabin crew position in the airline industry. I have worked in customer service thoroughly, and I hope to bring my experience and strengths into this new career.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

MardaLoop Brewing
Calgary, Alberta
03.2023 - Current

At MardaLoop Brewing, I enjoyed my work as a lead server and shift supervisor. Some daily responsibilities included:

  • Key holding, opening, and closing duties.
  • Pouring draft beer and handling all drinks.
  • Supervising all servers on shift.
  • Addressing conflict and being solution-oriented towards customers.
  • Providing additional support to all front-of-house staff.

Receptionist

HealthFlow Naturopathic
Calgary, Alberta
03.2023 - 09.2023

My time at Healthflow Naturopathic allowed me to gain experience in a fast-paced, clinical environment, where patient privacy and sensitivity are a high priority. Front desk responsibilities included:

  • Answering phone calls, following up with patients, booking appointments, filing insurance, creating online documents, and mailing shipments.
  • Key holding, opening, and closing shifts.
  • Organizing, ordering, and taking inventory of the clinic's supplements.

Server

Yamato Sushi
West Kelowna, British Columbia
05.2021 - 09.2022

I was a main server at Yamato and worked closely with my manager. Daily responsibilities included:

  • Opening and closing duties.
  • Directing hosts and server assistants.
  • Pouring liquor and all fountain drinks.
  • Cashing out and distributing tips.
  • Answering phones and packing to-go orders.

Customer Service

Homesense
Kelowna, British Columbia
01.2020 - 05.2021

At HomeSense, I worked as a cashier and in general customer service.

  • Handled cash and completed transactions.
  • Assisted customers in finding specific products.
  • Unpacked shipments in the warehouse, organized them, and took inventory.

Barista

Waterfront Cafe
Kelowna, British Columbia
06.2019 - 12.2019

During my time at Waterfront Cafe, I worked as a barista and a hostess.

  • Running the till and entering orders.
  • Making coffee, handling pastries, and running food.
  • Opening duties.

Education

Holistic Health Coach Certification -

Institute of Integrative Nutrition
Online
02-2022

Yoga Teacher Certification -

Kindred Spirits Yoga Academy
Cost Rica
10-2024

Skills

  • Multitasking and delegating responsibilities in high-speed environments
  • Conflict resolution and addressing customer concerns
  • Strong organizational skills
  • Delegating and directing staff in a leadership position
  • Experience with online booking and client scheduling
  • Problem solving and implementing solutions in the work place

References

  • Mayson, Manager - MardaLoop Brewing

403-764-7008

  • Derek, Owner - Healthflow Naturopathic

403-313-4354

Timeline

Shift Supervisor

MardaLoop Brewing
03.2023 - Current

Receptionist

HealthFlow Naturopathic
03.2023 - 09.2023

Server

Yamato Sushi
05.2021 - 09.2022

Customer Service

Homesense
01.2020 - 05.2021

Barista

Waterfront Cafe
06.2019 - 12.2019

Holistic Health Coach Certification -

Institute of Integrative Nutrition

Yoga Teacher Certification -

Kindred Spirits Yoga Academy
Caitlyn Beer