Cadence Miller
Kipling,SK
Summary
Driven and compassionate professional with extensive experience at Esso Gas Station and as a Special Needs Nanny, excelling in customer service and special needs care. Demonstrated ability to enhance customer loyalty and foster emotional well-being, leveraging skills in problem-solving and CPR certification. Achieved significant improvements in client satisfaction and developmental outcomes, showcasing teamwork and empathy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gas Pump Attendant/cashier
Esso Gas Station
01.2023 - Current
- Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
- Handled emergency situations calmly, implementing appropriate procedures to prioritize safety for all involved parties.
- Reduced wait times for customers by swiftly processing transactions and managing multiple pumps simultaneously.
- Generated repeat business through exceptional service delivery, fostering strong relationships with regular clientele.
- Educated customers on available products and promotions to maximize potential sales opportunities.
- Streamlined payment processing by utilizing point-of-sale systems effectively, reducing transaction errors.
- Increased customer loyalty through friendly interactions and prompt problem resolution.
Special Needs Nanny
Jayde Maygard
01.2024 - 05.2024
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Fostered emotional well-being through active listening, validation, and encouragement during difficult moments or transitions.
- Increased independence in daily living activities by teaching self-care skills such as dressing, grooming, and hygiene management.
- Maintained open lines of communication with parents, providing regular updates on their child''s progress as well as discussing any concerns or suggestions for improvement.
- Developed strong rapport with children under my care, creating an atmosphere of trust that facilitated growth and progress.
- Educated siblings on the unique needs of their brother or sister, promoting empathy and understanding within the family unit.
- Improved child development outcomes by implementing personalized special needs care plans.
- Assisted in achieving developmental milestones by providing targeted support during therapy sessions.
- Organized stimulating activities that catered to individual learning styles while incorporating therapeutic goals.
- Facilitated social integration by arranging inclusive playdates with peers and engaging in community events.
- Safeguarded health and safety by administering medications as prescribed and monitoring for side effects or adverse reactions.
- Promoted healthy eating habits by preparing nutritious meals tailored to dietary restrictions or sensory sensitivities.
Education
Kipling School
Kipling, SKSkills
- Patience and Empathy
- Cleanliness and hygiene
- Teamwork and Collaboration
- Problem-Solving
- Storytelling abilities
- Health and safety
- Positive Reinforcement
- CPR Certified
- Special Needs Care
Languages
English
Professional Working
Certification
Babysitters Course
Young Workers Readiness Course
CPR/Basic First Aid
Timeline
Special Needs Nanny
Jayde Maygard
01.2024 - 05.2024
Gas Pump Attendant/cashier
Esso Gas Station
01.2023 - Current
Kipling School
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