Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brock Hrechka

Brandon,MB

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.



Overview

4
4
years of professional experience

Work History

Cashier/Gas Pump Attendant

Co-op Gas Bar
08.2021 - 09.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier/Gas Station Attendant

Co-op Gas Bar
06.2019 - 08.2021
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Bachelor of Arts - Native Studies

Brandon University
Brandon, None
05-2027

High School Diploma -

Portage Collegiate Institute
Portage La Prairie, MB
06-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality

Languages

English
Native or Bilingual

Timeline

Cashier/Gas Pump Attendant

Co-op Gas Bar
08.2021 - 09.2023

Cashier/Gas Station Attendant

Co-op Gas Bar
06.2019 - 08.2021

Bachelor of Arts - Native Studies

Brandon University

High School Diploma -

Portage Collegiate Institute
Brock Hrechka