Byron Corkum
Lower Sackville,NS
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at Buy Metro Preowned. Excelled in enhancing customer satisfaction and mentoring teams for peak performance. Skilled in time management and verbal communication, adept at driving productivity and maintaining high-quality service standards. Achieved significant improvements in employee engagement and operational efficiency.
Overview
29
29
years of professional experience
Work History
Manager
Buy Metro Preowned
01.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Metro Mitsubishi
01.2008 - 01.2015
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Sales Associate
Suzuki in Dartmouth
01.1996 - 01.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
J.L. Ilsley
Halifax, NS07-1980
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Task delegation
- Documentation and reporting
Languages
English
Full Professional
Interests
Enjoy Hockey and have an adult child in Jr B
I race with AMKA a local Kart racing club
Just plain and simply,I love anything with a motor
Timeline
Manager
Buy Metro Preowned
01.2015 - Current
Manager
Metro Mitsubishi
01.2008 - 01.2015
Sales Associate
Suzuki in Dartmouth
01.1996 - 01.2008
High School Diploma -
J.L. Ilsley
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