BUSRA GONULSUZ
Toronto
Summary
Efficient problem-solver with over four years of experience in e-commerce field which includes customer service and administrative duties. Known for efficient collaboration within team environments, exceptional communication skills, meticulous attention to detail, and a strong work ethic, which collectively lead to being well-suited for diverse tasks.
Overview
6
6
years of professional experience
Work History
E-Commerce Specialist
Isbir Sünger Sanayi
06.2022 - 07.2023
- Led 3 e-commerce projects, ensuring effective order processing and enhancing client satisfaction while utilizing SAP for inventory management.
- Boosted online sales by implementing effective SEO strategies and optimizing product listings.
E-commerce Assistant Specialist
Akakce Bilgi Teknolojileri
07.2021 - 05.2022
- Contributed to the development of e-commerce strategies, playing a key role in shaping 2 innovative approaches
- Managed product entry and category editing for 4 new ideas.
E-commerce Category Manager
Girisimciler Teknoloji Reklam Ve Ofis Hizmetleri
05.2020 - 06.2021
- Implemented 4 innovative e-commerce techniques for client satisfaction and efficient product supply management
- Conducted market research, proposed improvements, and processed orders for 20% more product categories.
Intern in Sales Support
Kale Kilit
07.2017 - 08.2017
- Documented 25 system changes as required by company policies and procedure manuals.
Education
Bachelor - International Trade And Business
Yıldırım Beyazıt University
Ankara06.2019
Skills
- Digital Marketing Strategy
- Search Engine Optimization
- Social Media Management
- Customer Relationship Management
- Brand Management
- Market Research
- International Shipping
References
References available upon request
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
E-Commerce Specialist
Isbir Sünger Sanayi
06.2022 - 07.2023
E-commerce Assistant Specialist
Akakce Bilgi Teknolojileri
07.2021 - 05.2022
E-commerce Category Manager
Girisimciler Teknoloji Reklam Ve Ofis Hizmetleri
05.2020 - 06.2021
Intern in Sales Support
Kale Kilit
07.2017 - 08.2017
Bachelor - International Trade And Business
Yıldırım Beyazıt University
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