Bunmi Adenigba, CBAP
Toronto,Canada
Summary
Business Systems Consultant with over 7 years of experience delivering 15+ Agile projects across financial and tech sectors, impacting over 250K users, and driving $2M+ in efficiency gains. Skilled in bridging business and IT, optimizing systems, and leading requirements, testing, and user adoption to deliver measurable value.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Systems Consultant
TELUS
, Canada
01.2024 - Current
- Driving the documentation of over 100 business and technical requirements, improving system alignment by 30%.
- Analyzing system logs and usage data to identify optimization opportunities, reducing transaction errors by 35%.
- Leading QA and UAT cycles with a risk-based testing strategy, reducing critical bugs at launch by 40%.
- Designing workflows and automated data exchanges across five platforms, reducing manual entries by 60%.
- Developing user personas and journey maps to refine backlog items, improving feature relevance, and user satisfaction scores by 18%.
- Facilitating backlog grooming and sprint planning, ensuring effective prioritization, and value delivery.
- Authoring user manuals, process documentation, and training guides for new systems adopted by over 1,000 users.
Senior Business Analyst
Mevotech
, Canada
02.2022 - 01.2024
- Led Agile ceremonies including Sprint Planning, Reviews, and Retrospectives, driving consistent iteration improvements and team velocity increase by 15%.
- Built user stories and process maps that improved estimation accuracy and increased on-time delivery by 30%.
- Enhanced logistics workflows based on real-time data analysis, leading to a 20% efficiency gain.
- Conducted training and supported change initiatives, achieving 90% user adoption of new system features.
- Collaborated with Product Owners and Scrum teams to define and manage a backlog of over 200 user stories, aligning each with business objectives and customer value.
Business Analyst
MS Consulting
Canada
01.2021 - 02.2022
- Created application risk assessments and executed risk-based test plans, mitigating key deployment risks and achieving 100% compliance with regulatory standards.
- Drove alignment between external partners and internal tech teams, ensuring smooth data integration and minimal disruption.
- Reviewed and validated test strategies and high-level solution designs to ensure they aligned with enterprise business goals, resulting in faster stakeholder sign-off.
Business Analyst
Access Bank Plc
06.2016 - 12.2021
- Leveraged stakeholder interviews and data analysis to identify gaps, contributing to a strategic roadmap for future optimization.
- Triaged over 100 business requests, facilitated estimation workshops, and prioritized tasks based on impact and complexity, improving delivery scheduling accuracy by 30%.
- Coordinated weekly huddles with stakeholders to align on work progress and reallocate resources dynamically based on shifting priorities.
Education
Master of Science - Management
University of Southampton
United Kingdom06-2015
Bachelor of Science - Economics
Babcock Uniiversity
Nigeria06-2013
Skills
- Agile Methodologies (Scrum, Kanban)
- Business Process Improvement
- Requirements Elicitation & Prioritization
- Risk & Compliance Analysis
- Regulatory Knowledge (Financial Sector)
- User Story Mapping
- Stakeholder Engagement
- System Integration & Testing
- Workflow Optimization
- SQL, Tableau, Excel
- Change management
- Jira, Azure DevOps, Confluence
Certification
- CBAP – Certified Business Analysis Professional | IIBA
- Certified Six Sigma Black Belt Certification – International Six Sigma Institute
Projects
Pension Claims Automation | Telus
Led end-to-end business analysis for a digital pension claims system impacting 100,000+ plan members. Collaborated with cross-functional Agile teams to define requirements, groom backlogs, and execute risk-based QA testing. Delivered a 65% reduction in manual claims processing by implementing automation workflows and self-service features, enhancing compliance and user experience.
ERP Modernization | Mevotech
Served as lead Business Analyst on an enterprise ERP modernization initiative supporting finance and operations teams. Facilitated user story mapping, sprint ceremonies, and stakeholder workshops. Conducted data mapping and supported change management, resulting in a 30% acceleration in project delivery and 90% feature adoption within the first month.
Timeline
Business Systems Consultant
TELUS
01.2024 - Current
Senior Business Analyst
Mevotech
02.2022 - 01.2024
Business Analyst
MS Consulting
01.2021 - 02.2022
Business Analyst
Access Bank Plc
06.2016 - 12.2021
Master of Science - Management
University of Southampton
Bachelor of Science - Economics
Babcock Uniiversity
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