Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Personal Banker
Stanbic Bank Uganda Limited
Kampala
04.2018
Manage new and existing customer relationships by identifying and fulfilling their needs while managing the risks associated with new accounts, mandates and specimen signatures
Fully inform customers of their rights and obligations to the bank as per the consumer protection guidelines
Receive and process loan documents and within agreed timelines and per the laid down procedures
Explain credit loan facility options and qualifying criteria to customers, and support customer in the completion of credit application information requirements
Handle account opening and loan processing queries and complaints as per laid down process and procedure
Meet sales budgets and targets
Participate fully in sales campaign and activations.
Asset custodian Ag.
Stanbic Bank Uganda Limited
Kampala
11.2016 - 03.2017
Ensure that correct procedures for handling and movement of cash assets in the branch are adhered to
Ensure that correct security procedures are adhered to when cash is moved to agencies and delivered to
Effective cash management to ensure vault approved limits are adhered to
Receive notes and coins from tellers to be lodged to vault
Control keys for containers and trolley
Assist with surprise checks of Tellers
Maintenance of office equipment
Administration of stationary (vault out of stationary items).
Teller
Stanbic Bank Uganda Limited
Kampala
06.2013 - 03.2017
Provide excellent customer service /Treating customers fairly
Cashing cheques/handling cash withdraw
Handling cash/customer deposits in laid down procedures
Receiving customer queries and complaints with empathy and providing timely feedback
Generating sales leads/referrals to the sales team from continuous interactions with different customers
Complying with the laid down policies and procedures for firm controls when performing bank duties
Performing Due diligence with serving customers.
Education
Masters Degree Of Business Administration - Marketing Management And Innovation.
Uganda Management Institute
Kampala-Uganda
Certificate Of Insurance - Insurance And Risk Management
Insurance Training College
Kampala-Uganda
02.2020
Bachelor Of Arts - Education/economics
Makerere University
Kampala-Uganda
01.2013
Skills
Qualifications
Bachelors' Degree, Uganda management institute, Ongoing, Uptodate, Bachelor of Arts, Makerere University, Economics, Second Class Honors, 2013, Certificate in insurance, Insurance Training College -Kpla, Certificate -Standard Fire warden and first Aid, Uganda police
Skillsbehavioralcharacteristics
Proactive
Analytical
Ability to work under minimum supervision
Relationship Management and leadership skills
Competent with Ms word, Excel, Power point, Ms outlook & Finacle Banking solution.