Brynn Warkocki
San Juan Capistrano
Overview
2026
2026
years of professional experience
Work History
Hostess
Trevor’s at the Tracks
10.2024 - 08.2025
- Greeted and seated guests, ensuring a warm and welcoming environment.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Assisted in training new host staff on procedures and customer service standards.
- Handled guest inquiries and complaints promptly, fostering positive experiences.
Server
Cassano's Restaurant
08.2019 - 02.2024
- Assigned and arranged tables for large groups.
- Followed safety, sanitization and food handling guidelines.
- Provided exceptional customer service by addressing and resolving guest concerns or complaints.
- Trained new server hires on proper protocols and procedures followed at establishment.
- Maintained knowledge of current menu offerings, ingredients, preparation methods, and dietary restrictions.
- Collaborated with kitchen staff to communicate special requests or modifications from guests accurately.
- Increased bill totals by suggesting drinks, desserts and other add-on purchases.
Hostess / Food Runner
Fisherman's Restaurant
01.2019 - 03.2020
- Communicated with management and service staff to address customer needs.
- Maintained seating charts to optimize station rotations.
- Managed reservations using reservation management software.
- Answered phone calls and provided information on menu items, specials, and operating hours.
- Trained new hostesses on restaurant procedures and policies.
- Processed payments for take-out customers and delivered orders to vehicles.
- Supported kitchen staff and servers with back-up food delivery and bussing assistance.
- Used POS system to input reservations and orders.
Cashier
Home Depot
2016 - 05.2018
- Processed customer transactions efficiently, ensuring accuracy and prompt service.
- Maintained organized cash register, facilitating smooth daily operations.
- Assisted in inventory management, ensuring stock availability and accuracy.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School - undefined
El Toro High School
Lake Forest06.2016
Skills
- Time Management
- Safe Food Handling
- Professional Appearance
- Positive and professional customer service
- Food safety
- Training
- Memory retention
- High-volume dining
- Sales Techniques
Language
English
Advanced
Timeline
Hostess
Trevor’s at the Tracks
10.2024 - 08.2025
Server
Cassano's Restaurant
08.2019 - 02.2024
Hostess / Food Runner
Fisherman's Restaurant
01.2019 - 03.2020
High School - undefined
El Toro High School
Cashier
Home Depot
2016 - 05.2018