BRYNA KUSI
Toronto,Ontario
Summary
A dependable student associate with 4+ years' experience in customer service. Efficient in performing customer satisfaction, team productivity, delivering top-notch customer service and resolving customer concerns. Seeking to grow professionally and contribute to team success.
Overview
4
4
years of professional experience
Work History
Cast Member
Cineplex
Toronto, Ontario
12.2022 - 09.2023
- Assisted guests with ticket purchases, offered movie information, and answered Inquiries in a friendly manner.
- Collaborated with the team to Improve workflows, fostering a positive environment for customers.
- Addressed concerns with efficiency, promptly resolving complaints to enhance customer satisfaction.
- Made sure handling cash at the box office and concession stand was accurate and secure for quick payments.
Team Member
Tim Hortan's
04.2021 - 09.2022
- Adhered strictly to food service and safety protocols.
- Provided customers with warm greetings and engaging conversations.
- Maintained minimal wait times by efficiently handling order-taking and payment processing.
- Accomplished day-to-day duties with accuracy and efficiency.
Crew Member
Mcdonald's
Toronto, ON
03.2020 - 01.2021
- Prepared foods according to menu standards, safety policies, and company procedures.
- Maintained a professional image by adhering to the company dress code and uniform standards.
- Welcomed guests, addressed menu inquiries, and provided excellent customer service to ensure an accurate and pleasant checkout experience.
Education
Diploma in Social Service Work -
Humber College
04-2024
Skills
- Organization
- Active Listening
- Interpersonal Skills
- Customer Service
- Compassionate
- Leadership
- Transferable Skills
- Time Management
Timeline
Cast Member
Cineplex
12.2022 - 09.2023
Team Member
Tim Hortan's
04.2021 - 09.2022
Crew Member
Mcdonald's
03.2020 - 01.2021
Diploma in Social Service Work -
Humber College
Similar Profiles
Aiden RankineAiden Rankine
Cleaner Helper at CineplexCleaner Helper at Cineplex
Jack VinerJack Viner
Employee at CineplexEmployee at Cineplex
JORDANNE HITCHINSJORDANNE HITCHINS
Cast Member at CineplexCast Member at Cineplex