Bruna Javiel Comassetto
Toronto
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Fine Dining Server
Pinnacle Caterers
05.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Digital Marketing Coordinator Internship
Evolve Media And Marketing
10.2023 - 12.2023
- Enhanced brand visibility through social media campaigns, creating engaging and shareable content.
- Evaluated market trends to stay current on consumer and competitor changes.
- Stayed up-to-date with industry trends and best practices to continuously improve digital marketing initiatives.
- Conducted market research and competitor analysis to inform search marketing strategies.
- Created content strategies for digital media.
- Created customized marketing materials to increase product awareness.
- Excellent communication skills, both verbal and written.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
CRM Intership
Enext - A VML Company
09.2021 - 03.2022
- Planned, created, tested and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations.
- Conducted ongoing analyses of sales pipeline health using key metrics available within the CRM platform.
- Mapped processes, analyzed procedures and developed strategic planning for customer segmentation.
- Customer lifecycle management.
- Creation of results reports every month to the client.
- Established team priorities, maintained schedules and monitored performance.
- Analyzed customer interactions and purchasing patterns, enabling more targeted marketing campaigns.
Photographer
Self-employeed
09.2017 - 02.2022
- Photograph weddings, graduation parties, birthday parties, portraits
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Established a recognizable personal brand within the photography market through consistent style and quality.
- Captured stunning images for variety of projects.
- Regularly networked at industry events to form lasting professional connections leading to new opportunities.
- Digitally edited photos to enhance appearance.
- Monitored trends in photography to stay current in industry.
- Collaborate and direct clients to create to execute the desired outcome for the photos.
CRM Training Program
Enext - A VML Company
07.2021 - 09.2021
- Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
- Training program to improve skills in CRM.
- Training on CRM technology and related tools.
- Strong communication skills to interact effectively with customers.
- Knowledge of CRM strategies, customer segmentation and data analysis.
- Continuous update on CRM practices and trends.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Collaborated with senior management on new initiatives to build confidence.
- Sorted and organized files, spreadsheets, and reports.
Education
Diploma - Business Marketing
Humber College
12.2023
Associate of Arts - Photography
Unisinos - Universidade Do Vale Do Rio Dos Sinos
Sao Leopoldo, Brazil08.2017
Skills
- Natural problem solver
- Solutions oriented
- Quick to adapt
- Strong time management and organizational skills
- Strong leadership skills
- Knowledge of Photoshop, Lightroom, Microsoft Word, Canva, and Premiere Rush
- Reliable and Responsible
- Exceptional customer service
- Team Player
- Patience and Empathy
References
Jasmyn Gallagher - +1 (647) 514-0681 (Pinnacle Caterers)
Phoebe Wong - +1 (647) 936-0268 (Evolve Media and Marketing)
Karolina Silveira - +55 11 95447-5954 (Enext)
Afzal Wasi - +1 (226) 224-4244 (Black + Blue)
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Digital Marketing Coordinator Internship
Evolve Media And Marketing
10.2023 - 12.2023
Fine Dining Server
Pinnacle Caterers
05.2022 - Current
CRM Intership
Enext - A VML Company
09.2021 - 03.2022
CRM Training Program
Enext - A VML Company
07.2021 - 09.2021
Photographer
Self-employeed
09.2017 - 02.2022
Diploma - Business Marketing
Humber College
Associate of Arts - Photography
Unisinos - Universidade Do Vale Do Rio Dos Sinos
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