Brooklynn McCrumn
San Diego
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Urban Outfitters, Inc.
Brea
06.2024 - 08.2024
- Assisted customers in selecting products that matched their style preferences.
- Organized merchandise displays to enhance visual appeal and customer engagement.
- Collaborated with team members to maintain store cleanliness and organization.
- Provided product information and answered customer inquiries effectively.
- Participated in inventory management and stock replenishment activities.
- Contributed to a positive shopping experience through friendly and attentive service.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
Substitute Teacher
OCPAA
Anaheim
01.2022 - 01.2024
- Managed classroom environment to facilitate effective learning in absence of regular teachers.
- Maintained discipline and classroom control to ensure a safe, positive learning environment.
- Followed existing lesson plans to provide consistent instruction to assigned students.
- Created an inclusive atmosphere where every student felt valued and respected.
- Demonstrated strong organizational skills while managing multiple classrooms.
- Provided personalized academic support to students through one-on-one and small group interactions.
Dance Teacher
St Pauls Middle School
Orange
06.2024
- Developed and implemented age-appropriate dance curriculum for students ranging from beginner to advanced levels.
- Led group classes, private lessons, and workshops, showcasing strong leadership and enhancing student engagement.
- Motivated students through positive reinforcement techniques, fostering confidence and encouraging mastery of new steps and routines.
- Evaluated students' dancing abilities to identify specific improvement areas, guiding tailored development plans.
- Executed warm-up sessions to prepare students for complex steps.
Education
Associate in Arts (A.A.) - Business Management Candidate
San Diego State University
San Diego, CA, US05-2028
High School Diploma -
Orange Luthern High School
Orange, CA06-2024
Skills
- Effective communication
- Team collaboration
- Multitasking abilities
- Organizational skills
- Time management
- Problem-solving
- Attention to detail
- Task prioritization
- Adaptability and flexibility
- Composure under pressure
- Dependability and responsibility
- Positive demeanor
- Customer service excellence
- Customer engagement strategies
Volunteer Experience
- Community Service, Orange Lutheran High School Missions Program, Appalachia, KY, 11/22, 11/24
- Coach, Day of Dreams for Special Needs, Orange, CA, 04/23, 04/24
- Volunteer, Eastside Church Food Bank, Yorba Linda, CA, 12/22
- Member of Sorority Alpha Phi- San Diego State University
- Social Chair - Alpha Phi at SDSU . Organizing events at SDSU
Awards
- Captain of Orange Lutheran High School Competitive Dance Team
- Captain of Orange Lutheran High School Honors Performance Dance Team
- 4.4 GPA all 4 years of High School - Graduated Suma Cum Laude
- 4.0 GPA for Freshman year at SDSU
Timeline
Sales Associate
Urban Outfitters, Inc.
06.2024 - 08.2024
Dance Teacher
St Pauls Middle School
06.2024
Substitute Teacher
OCPAA
01.2022 - 01.2024
Associate in Arts (A.A.) - Business Management Candidate
San Diego State University
High School Diploma -
Orange Luthern High School