Brooklyn Young
Powassan
Summary
Hardworking and passionate job seeker pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Assistant Administrator
Nipissing Manor Nursing Care Centre
09.2024 - Current
- Understand and implement of all provisions of relevant legislation including The Fixing Long- Term Care Act, 2021 and adhere to all regulations made under the Act and maintain up to date policy manuals ensuring adherence to regulations.
- Understand the legal rights of staff, management, unionization/union negotiations, salary compensation and benefits program.
- Support the Administrator to supervise, select, terminate employment, develop and evaluate the assigned Home’s staff.
- Assist the Administrator and management team to maintain a high standard of resident care.
- Encourage staff to participate in seminars and conference of all types which may benefit residents and/or the assigned Home.
- Regular meetings with management staff for purposes of providing leadership, direction, communication, liaison and support towards achievement of the Home’s objectives.
- Manage human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Implement procedures and policies.
- Interpret all relevant legislation and Provincial policy guidelines as to programs and operating standards.
Environmental Services Lead
Nipissing Manor Nursing Care Centre
10.2023 - Current
- Manage and supervise housekeeping, maintenance, and laundry teams.
- Ensure all facility maintenance and repairs are conducted efficiently and in compliance with safety regulations.
- Oversee daily operations, scheduling, staff training, and performance evaluations.
- Monitor facility needs, implement preventative maintenance programs, and coordinate with external contractors as required.
- Adhere to infection control and safety protocols, ensuring a healthy and secure environment.
Executive Assistant
Nipissing Manor Nursing Care Centre
10.2023 - 09.2024
- Use of Sage to produce monthly invoices, reports, and other deliverables.
- Handle payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Manage budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Understand the legal rights of staff, management, unionization/union negotiations, salary compensation and benefits program.
- Regular meetings with management staff for purposes of providing leadership, direction, communication, liaison and support towards achievement of the Home’s objectives.
Administrative Assistant
Nipissing Manor Nursing Care Centre
11.2020 - 10.2023
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assist with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Managed filing system.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Customer Service Cashier
Metro Grocery Store
01.2015 - 11.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Developed and managed relationships with customers to increase customer loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Certificate - Administrator Leadership Program
Advantage Ontario
Vaughan, ON11-2023
Bachelor of Commerce - Business
Nipissing University
North Bay, ON06-2022
High School Diploma -
West Ferris Secondary School
North Bay, ON06-2018
Skills
- Time management
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Dependable and responsible
- Excellent communication
- Computer skills
- Organizational skills
- Decision-making
- Problem resolution
Timeline
Assistant Administrator
Nipissing Manor Nursing Care Centre
09.2024 - Current
Environmental Services Lead
Nipissing Manor Nursing Care Centre
10.2023 - Current
Executive Assistant
Nipissing Manor Nursing Care Centre
10.2023 - 09.2024
Administrative Assistant
Nipissing Manor Nursing Care Centre
11.2020 - 10.2023
Customer Service Cashier
Metro Grocery Store
01.2015 - 11.2020
Certificate - Administrator Leadership Program
Advantage Ontario
Bachelor of Commerce - Business
Nipissing University
High School Diploma -
West Ferris Secondary School
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