Brooklyn-jade Payne
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Kids Footlocker
06.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Associate
Champs Sports Store
10.2021 - 06.2022
- Helped customers locate products and checked store systems for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Adhered to all cash handling policies and procedures
- Processed debit/credit cards, product coupons and gift certificates.
- I assisted customers with locating items, answering questions and providing direction and service.
- Helped assist managers with opening/closing duties
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High school Diploma -
Holy Trinity Catholic High School
Edmonton, AB06.2020
Skills
- Problem-solving
- Coordination
- Communication
- Delegation
- Multitasking
- Creative thinking
- Photography
Certification
- Certified in WHMIS
- Tattoo & Piercing safety certification
languages
- Fluent in English
- Intermediate in Spanish
- Beginner in sign language
Timeline
Sales Associate
Champs Sports Store
10.2021 - 06.2022
Assistant Manager
Kids Footlocker
06.2021 - Current
High school Diploma -
Holy Trinity Catholic High School
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