Brooklyn Harrison
Kamloops
Summary
Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Overview
8
8
years of professional experience
Work History
Project manager assistant
ServiceMaster of Kamloops
09.2022 - Current
- Schedule subtrades, employee and customers
- Ensure all project documents are collected, current and complete
- Monitor and ensure work flow is on time and on budget for all division of every job
- Invoice and collect payment
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Franchisee owner
Student Works Painting
10.2018 - 09.2022
- Resolve customer complaints regarding sales and service
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Monitor customer preferences to determine focus of sales efforts
- Set goals and deadlines
- Plan, administer and control budgets for contracts, equipment and supplies
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele.
Bartender Shift Manager
Romeo's Kitchen and Spirits
03.2023 - Current
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Server
Moxies
01.2019 - 04.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Shift Leader
chopped leaf
04.2017 - 12.2018
- Ensure a safe working environment by following all safety procedures, policies, and regulations
- Assigned daily tasks to employees and monitor activity and task completion
Education
BA - International business
Thompson River University
KAMLOOPS, British Columbia06.2023
Skills
- Scheduling
- Planning
- Relationship building
- Administrative support
- Time management
- File organization
- Excellent people skills
Languages
English
Native or Bilingual
French
Limited Working
Interests
- Outdoor Recreation
- Music
- Avid Reader
- I like trying new recipes and food trends
- Stand-up Paddleboarding (SUP)
- Backpacking
Timeline
Bartender Shift Manager
Romeo's Kitchen and Spirits
03.2023 - Current
Project manager assistant
ServiceMaster of Kamloops
09.2022 - Current
Server
Moxies
01.2019 - 04.2021
Franchisee owner
Student Works Painting
10.2018 - 09.2022
Shift Leader
chopped leaf
04.2017 - 12.2018
BA - International business
Thompson River University
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