Brooklyn Ballantyne
Edmonton,Canada
Summary
Professional with solid background in food service, prepared to deliver exceptional results. Strong in team collaboration and adaptable to changing environments. Skilled in customer service, food preparation, and maintaining cleanliness. Reliable and focused on achieving high standards and positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Staff Member (seasonal)
Sunridge Ski Area
Edmonton
11.2020 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register, ensuring accurate transactions and effective handling of payments.
- Delivered exceptional customer service in fast-paced food service environment.
- Collaborated with kitchen staff to ensure timely preparation of meals according to customer requests.
- Supported efficient kitchen operations by preparing ingredients, washing dishes, and maintaining equipment cleanliness.
- Maintained a clean and sanitary work environment, ensuring compliance with health regulations and safety standards.
- Trained new team members in proper food handling techniques, fostering a culture of safety and cleanliness.
- Participated in regular training sessions to stay updated on industry trends, menu offerings, and company policies.
- Balanced multiple tasks simultaneously, such as taking orders, serving food, and processing payments efficiently.
- Demonstrated strong problem-solving skills when dealing with unexpected challenges or changes during busy meal times.
- Improved customer satisfaction by providing efficient and friendly service during meal periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Contributed to a positive working atmosphere by maintaining open communication with coworkers and management.
- Handled high-volume orders accurately while under pressure, ensuring timely delivery of quality meals to customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
Education
High School Diploma -
Jasper Place High School
06.2023
Skills
- Organizational Skills
- Multitasking Abilities
- Cash Handling
- Staff Training
- Professional Appearance Maintenance
- Strong Communication Skills
- Excellent Customer Service
- Teamwork and Collaboration
- Food Safety Knowledge
- Food Presentation
- Food Preparation
- Food Portioning Control
- Food Plating Techniques
- Menu Memorization
- Professional Attitude
- Positive Attitude and Energy
- Cleanliness Maintenance
- Sanitation Standards
- Effective Communication
- Basic Math Competency
- Decision Making
- Adaptability and Flexibility
- Attention to Detail
- Multitasking Capabilities
Languages
English
Certification
Liquor Proserve
Timeline
Food Service Staff Member (seasonal)
Sunridge Ski Area
11.2020 - Current
High School Diploma -
Jasper Place High School