Brooke Reading
Paris,ON
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Support Worker
Paramed
Kitchener, ON
03.2022 - 05.2023
- Managed social and physical activities in conjunction with daily living support for clients.
- Assisted clients in appointment preparation and booking as required.
- Monitored vital signs, including temperature and pulse, while managing medication assistance.
- Documented crucial information and communicated it to health care team members.
- Maintained patient confidentiality through strict adherence to privacy regulations.
- Established rapport with clients to personalize care based on individual needs.
- Responded promptly to emergencies to ensure client safety.
- Pursued continuing education to adapt to evolving technology and client needs.
- Complying with specific guidelines and upholding scope of practice
Server/Shift Supervisor
Barnacle Bills
Cambridge, ON
09.2010 - 02.2022
- Managed opening and closing procedures for restaurant operations.
- Executed stock orders to maintain inventory levels efficiently.
- Balanced cash registers and prepared bank deposits accurately.
- Obtained food and beverage orders through software and order slips, ensuring timely delivery.
- Enforced sanitation and safety protocols to meet health regulations.
- Greeted and escorted guests to seats, enhancing dining experience.
- Handled phone reservations and addressed customer inquiries promptly.
- Trained new staff members on operational standards and service excellence.
Education
Supportive Care -
Conestoga College
Kitchener, ON03-2022
Ontario Secondary School Diploma -
Paris District High School
Paris, ON06-2014
Skills
- Interpersonal communication
- Microsoft Office proficiency
- Zoom video conferencing
- Desktop software expertise
- Home care techniques
- Confidentiality compliance
- Time management
- Client scheduling
- Conflict resolution
- Sanitation practices
- Client documentation
- Customer care strategies
- Order processing skills
- Staff training and development
- Professional appearance standards
- Multitasking ability
Certification
- First Aid/ CPR - Level 1
- Mental Health First Aid
- G license, with reliable vehicle
References
References available upon request.
Timeline
Community Support Worker
Paramed
03.2022 - 05.2023
Server/Shift Supervisor
Barnacle Bills
09.2010 - 02.2022
Supportive Care -
Conestoga College
Ontario Secondary School Diploma -
Paris District High School
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