Brooke Faye Pelletier
Regina,SK
Summary
Dynamic, determined and goal-oriented individual experienced with customer service and responsibility, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and provide exceptional service.
Overview
3
3
years of professional experience
Work History
Liquor Store Associate
Sobeys Liquor
10.2023 - 03.2024
- Provided cordial and exemplary customer service during transactions and assistance.
- Stocked merchandise, clearly labeling items, and arranging according to appropriate location.
- Managed efficient cash register operations.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Verified age identification for alcohol purchases to comply with legal regulations and prevent underage sales.
- Collaborated with fellow associates for efficient workflow and seamless customer service during busy times.
- Maintained a clean, organized store environment to optimize customer experience and ensure safety.
- Developed strong rapport with customers and created positive impression of business.
Sales Associate
Salvation Army Thrift Store
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Ardene
11.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
General Laborer
PeopleReady, A TrueBlue
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Education
Nail Technician Diploma -
The Style Academy
Regina, SK12.2024
High School Diploma -
Balfour Collegiate
Regina, SK01.2024
Skills
- Diligence and determination
- Exemplary service and communication
- Liquor regulations and compliance
- High energy and stamina
- Cleanliness standards and attention to detail
- Teamwork and collaboration
- POS System Operation
- Heavy Lifting
Personal Interests
- Gym
- Writing
- Reading
- Clothing Design
- Art
Timeline
Liquor Store Associate
Sobeys Liquor
10.2023 - 03.2024
Sales Associate
Salvation Army Thrift Store
06.2021 - 08.2021
Sales Associate
Ardene
11.2020 - 01.2021
General Laborer
PeopleReady, A TrueBlue
Nail Technician Diploma -
The Style Academy
High School Diploma -
Balfour Collegiate
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