Brooke Bauer
Waterloo,Ontario
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Canadian Warehouse and Logistics
09.2022 - Current
- Operated phone system, relayed messages, and greeted clients
- Processed and managed invoices, ensuring accurate billing, timely payments, and maintaining detailed financial records
- Delivered excellent customer service through fulfilling customer orders by accurately packaging and labeling items before getting shipped off
Program Assistant
Beechwood Homes Association
05.2024 - 08.2024
- Assisted with planning and coordinating day-to-day and special program activities.
- Established exceptional customer service practices, fostering relationships with all members of the pool
- Developed leadership roles by organizing and facilitating activities during the event, ensuring engagement for every participant
Stock and Sales Support
Hauser Company Stores
09.2021 - 05.2024
- Assisted with special weekend events to enhance customer engagement and sales
- Priced and organized merchandise, maintaining an organized workplace
- received and merchandised inventory, ensuring products were stocked and displayed
Box Office Attendant
Drayton Entertainment
05.2023 - 07.2023
- Managed ticket sales and processed orders through phone, online platforms, and in person transactions ensuring efficient service and customer satisfaction
- Effectively communicated with customers to resolve issues, ensuring a positive customer experience
- Collaborated with theater staff to optimize seating arrangements and accommodate group reservations.
Head Tennis Instructor
Beechwood Homes Association
05.2022 - 08.2022
- Maintained high-quality court conditions through regular maintenance, repair, and resurfacing efforts.
- Developed comprehensive training programs for various age groups and skill levels.
- Evaluated individual player progress regularly, adapting lesson plans as needed to maximize improvement potential.
Tennis Instructor and Chalet Staff
Westmount Golf and Country Club
06.2021 - 09.2021
- Collaborated with coaching staff to develop comprehensive training programs for competitive players.
- Explained and demonstrated basic tennis techniques to team members.
- Maintained tennis court conditions by ensuring proper keep up and cleaning ensuring a safe environment for all members
Child Actor
Drayton Entertainment
01.2012 - 09.2019
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
- Ensured consistency in character portrayal across performances, maintaining high level of professionalism.
Education
Bachelor of Management -
Dalhousie University
Halifax, NS04.2026
Volunteer
Organizing committee of Canadian Women’s Amateur championship, Westmount Golf and Country Club- Waterloo, Ontario
March 2022- July 2022
· Junior representation of the organizing committee
· Participated in many meetings, planning and organizing the event
· Assisted on tournament days providing help for members and players
Co-Chair of Youth Advisory Committee, Westmount Golf and Country Club- Waterloo Ontario
April 2021-May 2022
· Assist in planning events for the club
Tennis Assistant, Westmount Golf and Country Club- Waterloo Ontario
July 2020-August 2020
Member of Cabinet, Eastwood Collegiate Institute- Kitchener, Ontario
September 2018- June 2019
· Assist in planning events and spirit assemblies for the school
Timeline
Program Assistant
Beechwood Homes Association
05.2024 - 08.2024
Box Office Attendant
Drayton Entertainment
05.2023 - 07.2023
Administrative Assistant
Canadian Warehouse and Logistics
09.2022 - Current
Head Tennis Instructor
Beechwood Homes Association
05.2022 - 08.2022
Stock and Sales Support
Hauser Company Stores
09.2021 - 05.2024
Tennis Instructor and Chalet Staff
Westmount Golf and Country Club
06.2021 - 09.2021
Child Actor
Drayton Entertainment
01.2012 - 09.2019
Bachelor of Management -
Dalhousie University
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