Bronwyn Taylor
Lake Isle,AB
Summary
A dedicated and determined emergency services and management professional with over 17 years of direct experience in law enforcement, emergency and disaster response, emergency management and communication, program development, and program administration. Adept at managing responsibilities in a fast paced, challenging environment with a passion for ongoing learning and professional development.
Overview
16
16
years of professional experience
Work History
Firefighter
Lac Ste. Anne
Darwell, AB
01.2024 - Current
- Assist in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Maintain firefighting equipment, including hoses and ladders, daily.
- Conduct regular safety inspections of buildings to identify any potential hazards.
- Perform search and rescue operations in hazardous environments.
- Provide educational presentations regarding fire prevention techniques to local schools and businesses.
- Participate in training drills and exercises to maintain proficiency in fire suppression tactics.
Manager, Field Operations & Leadership
Team Rubicon Canada
National Position
05.2023 - Current
- Maintain national situational awareness, briefing staff on potential needs for disaster response or preparedness activities.
- Develop and manage the National Leadership and All-Hazards Incident Management Teams. Recruit, train, and mentor team members, providing operational support during deployment.
- Identify unmet needs in communities across Canada and establish meaningful relationships with municipalities, First Nations communities, and provincial emergency managers.
- Deploy to disasters and manage tactical operations and command & general staff responsibilities.
- Mentor and train volunteers and contract employees, focusing on empowering them to build and apply skills for their personal and professional growth
- Exercise good judgment and decision-making in escalating and crisis environments.
- Develop relationships with community members in the disaster environment.
- Conduct Action Reviews and debriefs, analyze results, and provide and apply recommendations.
Emergency Response Technician
First Response Inc./Ambipar
09.2022 - 05.2023
- Responsible for providing high/low angle rope rescue, confined space monitoring and rescue, swift water, vehicle extrication, wildland, and industrial firefighting response primarily on contracted oil/gas sites in B.C and Alberta.
- Maintain a high standard of training to meet the requirements of job sites.
- Maintain fleet vehicles, rescue, and fire equipment.
- Identify risks develop hazard assessments and rescue plans
- Collaborate with industry and safety officials to ensure site targets are met efficiently and safely.
Emergency Communications Officer/Training Officer
Edmonton Police Service
Edmonton, Alberta
09.2020 - 12.2022
- Managed hundreds of 911 calls each day, utilizing CAD to input accurate locations and triaging calls to Police, Fire, or Ambulance
- Evaluated high volume of Police Emergency and Non-Emergency calls, determining appropriate response and priority for Police Dispatch and providing extensive and accurate information to the Public.
- Used radio, telephone, and computer systems to update first responders with new information.
- Mitigated risks and emergency response delays by efficiently providing accurate information to responding units.
- Completed 911 Operator training in accordance with Provincial Standards, a three-month Police Evaluator program, and an Emergency Communications Training Officer course in accordance with Edmonton Police Service requirements
- Received Award of Merit for work on a call involving a choking child, nominated for Life Saving Award consideration.
Emergency Management Coordinator (Contract)
Canadian Red Cross
Edmonton, AB
06.2022 - 09.2022
- Responsible for the supervision and engagement of over 230 Emergency Response Volunteers and Supervisors in the North Central/Edmonton region
- Developed, coordinated, and implemented the delivery of Emergency Management (EM) services/initiatives.
- Liaised with community agencies/organizations regarding Emergency Management services/initiatives to foster mutual understanding, coordination, and partnership.
- Supported the Duty officer role on a rotational basis in the EM program.
Firefighter
Parkland County Fire Services
Parkland County, Alberta
01.2012 - 12.2020
- Responded to various emergency incidents in Firefighter and Officer roles.
- Assisted in the maintenance of firefighting equipment, SCBA, and the fire station.
- Participated in weekly firefighter training, meetings, public events, and ongoing professional development.
- Assistant Instructor as required, delivering and developing various in-house and NFPA certified training curricula.
- Acting Lieutenant from January 2016 to January 2017.
- Met with community members to provide information on ways to prevent fires and to offer fire safety tips using FireSmart programming.
Business Development Officer- Fire & Public Safety
NorQuest College
Edmonton, Alberta
05.2018 - 04.2020
- Worked with internal and external partners to deliver training and non-credit personal and professional development courses in Fire & Public Safety (Fire, Search & Rescue, Emergency Management, Security, EMS).
- Liaised with Fire Services and Industry partners to determine community training needs and worked with Subject Matter Experts to develop course material and programming.
- Developed proposals to meet customer needs and objectives and met revenue goals through open enrollment and contract sales.
- Supervised over 20 Instructors and Contractors, including delegating instructional and program development work and reviewing individual performance.
- Performed a complete audit of each portfolio in Public Safety to identify challenges and opportunities.
Emergency Operations Management Advisor
Oilers Entertainment Group/Link 53 Security Strategies
Edmonton, Alberta
11.2017 - 05.2018
- Emergency Operations Management Advisor for OEG/Katz Group Enterprise Security & Risk Management.
- Scribe & Dispatcher for Event Command during all Rogers place events (Oilers/Oil Kings/Concerts/Events) reporting directly to the Incident Commander overseeing all operations at venue.
- Assisted in developing and providing tabletop and staff training scenarios for the Ice District & Rogers Place.
- Responsible for the development of Emergency Operations procedures and related staff training.
- Administrative duties, including procurement for CEOC, training of staff, and Ice District clients.
- Responsible for Fire Warden program development.
- Corporate Emergency Operations Coordinator (CEOC), System Administrator for Mass Notification System (Everbridge).
Community Peace Officer II, Supervisor
Edmonton Humane Society
Edmonton, Alberta
04.2008 - 04.2016
- Conducted animal cruelty investigations under the Animal Protection Act of Alberta, laid charges, and executed search warrants.
- Received and dispatched calls from the public and outside agencies and maintained accurate records of investigations in various dispatch software programs.
- Routinely worked in HAZMAT-level environments, ensuring personal and staff member health safety.
- Recruited, interviewed, supervised, and trained officers and university practicum students.
- Developed, monitored, and implemented Standard Operating Procedures, yearly budgets, and training materials.
- Developed community outreach programs with a strong emphasis on mental health outreach and low-income assistance.
- Liaised with Fire, Police, Bylaw, and local enforcement services to create policies and procedures to mitigate incidents.
Education
Disaster & Emergency Management Diploma -
NAIT
Edmonton12-2024
Sawyer 1 (Chainsaw)
Team Rubicon Canada
04.2023
H2S Alive
Energy Safety Canada
01.2023
Construction Safety Training System 2020
Alberta Construction Training Association
09.2022
Confined Space Entry With Rescue
ATSafety
Sherwood Park, AB09.2022
Emergency Police Dispatch (EPD) Certification
Priority Dispatch
09.2020
Emergency Fire Dispatch (EFD) Certification
Priority Dispatch
07.2020
NFPA 1001 Level II Professional Firefighter
Lakeland College
NFPA 1002 Pump Operator
Lakeland College
HAZMAT Operations 472
Lakeland College
NFPA 1041 Level 1 Part 1 Fire Services Instructor
Lakeland College
Fire Officer Professional Qualifications
Lakeland College
Incident Command System 100, 200, 300, 400
ICS Canada
NFPA 1051 Wildland Firefighting
Lakeland College
Level IV Certified Animal Control Officer
National Animal Control Association
United StatesIce Rescue Technician
Parkland County
First Responder & CPR/AED Level HCP
Canadian Red Cross
Blue Card Command Certified
BShifter & Parkland County
Argo Operators Certification
ATV World
Certified UTV Instructor
Canadian Safety Council (ATV World)
NFPA 1403 Live Fire Instructor
ISFSI
Wheel Loader Operator Level 2 (Lift Code 1)
Parkland County
Skills
- Effective in recognizing and managing priorities in a dynamic and high intensity environment
- Proficient in Microsoft Word, Excel, Outlook, CAD, ProQA, and variety of database software programs
- Experienced in public speaking, dispatch, and media relations
- Remains calm and focused in high stress environments
- Maintains a high level of integrity and confidentiality
- Excellent communication and critical thinking skills
- Strong leadership and conflict resolution abilities
- Excellent collaboration and interpersonal skills
- Accurate, fast, and efficient in administrative tasks, accurate grammar and report writing skills
- Effective in team or solo work environments with minimal/no supervision
- Experienced in risk assessment, operational procedure development, and training coordination
Timeline
Firefighter
Lac Ste. Anne
01.2024 - Current
Manager, Field Operations & Leadership
Team Rubicon Canada
05.2023 - Current
Emergency Response Technician
First Response Inc./Ambipar
09.2022 - 05.2023
Emergency Management Coordinator (Contract)
Canadian Red Cross
06.2022 - 09.2022
Emergency Communications Officer/Training Officer
Edmonton Police Service
09.2020 - 12.2022
Business Development Officer- Fire & Public Safety
NorQuest College
05.2018 - 04.2020
Emergency Operations Management Advisor
Oilers Entertainment Group/Link 53 Security Strategies
11.2017 - 05.2018
Firefighter
Parkland County Fire Services
01.2012 - 12.2020
Community Peace Officer II, Supervisor
Edmonton Humane Society
04.2008 - 04.2016
Disaster & Emergency Management Diploma -
NAIT
Sawyer 1 (Chainsaw)
Team Rubicon Canada
H2S Alive
Energy Safety Canada
Construction Safety Training System 2020
Alberta Construction Training Association
Confined Space Entry With Rescue
ATSafety
Emergency Police Dispatch (EPD) Certification
Priority Dispatch
Emergency Fire Dispatch (EFD) Certification
Priority Dispatch
NFPA 1001 Level II Professional Firefighter
Lakeland College
NFPA 1002 Pump Operator
Lakeland College
HAZMAT Operations 472
Lakeland College
NFPA 1041 Level 1 Part 1 Fire Services Instructor
Lakeland College
Fire Officer Professional Qualifications
Lakeland College
Incident Command System 100, 200, 300, 400
ICS Canada
NFPA 1051 Wildland Firefighting
Lakeland College
Level IV Certified Animal Control Officer
National Animal Control Association
Ice Rescue Technician
Parkland County
First Responder & CPR/AED Level HCP
Canadian Red Cross
Blue Card Command Certified
BShifter & Parkland County
Argo Operators Certification
ATV World
Certified UTV Instructor
Canadian Safety Council (ATV World)
NFPA 1403 Live Fire Instructor
ISFSI
Wheel Loader Operator Level 2 (Lift Code 1)
Parkland County
Accomplishments
- 2013 Firefighter of the Year
- 2013 Slave Lake Medal of Honor (2011 Slave Lake Fire Response)
- 2014 & 2016 Former Vice President, Secretary Treasurer and 2016 President of District II Association
- 2016/17 Participated in Calgary Firefighter Stairclimb competition
- 2016 Medal of Appreciation for Fort McMurray/Wood Buffalo Fire Service
- 2021 Edmonton Police Service Award of Merit
- Disaster Response Volunteer with Team Rubicon Canada
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