BRITTYN ADAMS
Lake Forest
Summary
Detail-oriented early-career professional with experience in administrative, operational, and research functions in healthcare and business settings. Known for reliability and effective communication with teams and leadership. Capable of quickly mastering complex processes to enhance operational efficiency and drive workflow improvements.
Overview
4
4
years of professional experience
Work History
Healthcare Administrative Intern
United Healthcare
Cypress
06.2024 - 09.2024
- Reviewed regulatory documents for HIPAA and state/federal compliance to enhance audit readiness.
- Streamlined administrative workflows to reduce processing steps for assigned tasks.
- Handled data across multiple business units to support operational initiatives and inform leadership decision-making.
Contract Ops Support
Deka Slides
Irvine
05.2022 - 09.2023
- Cataloged and tracked SKUs to enhance inventory visibility, reducing errors and increasing accuracy.
- Restructured over 100 digital files, enhancing internal documentation and minimizing retrieval time.
- Conducted trademark and competitive research on product names, informing brand and product strategy decisions.
Lead Front Desk Receptionist
Massage Envy
Mission Viejo
09.2021 - 01.2023
- Managed daily scheduling for 60-120 client appointments, facilitating seamless front desk operations.
- Trained and onboarded 5+ new reception team members, enhancing service consistency and optimizing scheduling.
- Supported event coordination and implemented workflow improvements, streamlining check-in process.
Social Media Intern
Body Contour Centers
Aliso Viejo
05.2021 - 08.2021
- Analyzed engagement trends across 8+ social channels, supporting data-driven marketing decisions.
- Coordinated 5+ internal employee events to strengthen team culture and boost employee engagement.
- Provided product design insights from 50+ user feedback submissions to inform design decisions.
Retail Associate
HEAT
Irvine
05.2020 - 09.2020
- Provided exceptional customer service to 50+ customers per shift, fostering customer loyalty and repeat business.
- Managed daily opening/closing procedures, cash handling, and POS reconciliation, ensuring accurate transactions for $1,000-$3,000 in daily sales.
- Assisted with merchandising updates for inventory items in collaboration with store ownership to enhance product presentation.
Education
B.A. - History of Public Policy & Law
University of California, Santa Barbara
Santa Barbara01-2025
A.A. - Comparative Literature
Irvine Valley College
Irvine01-2023
Skills
- Patient scheduling
- Administrative workflow
- Document management
- Customer relationship management
- Project management
- Attention to detail
- Time management
- Problem solving
- Effective communication
Affiliations
Volunteer, Meals on Wheels- Irvine, CA (2023-Present)
Timeline
Healthcare Administrative Intern
United Healthcare
06.2024 - 09.2024
Contract Ops Support
Deka Slides
05.2022 - 09.2023
Lead Front Desk Receptionist
Massage Envy
09.2021 - 01.2023
Social Media Intern
Body Contour Centers
05.2021 - 08.2021
Retail Associate
HEAT
05.2020 - 09.2020
B.A. - History of Public Policy & Law
University of California, Santa Barbara
A.A. - Comparative Literature
Irvine Valley College