Summary
Work History
Education
Skills
Languages
Timeline
Generic

Aylwin Mathew Thengampallil

Windsor,ON

Summary

Dynamic and results-oriented professional with extensive experience in healthcare administration and office management. Excelled in project coordination, workflow optimization, and developing effective programs, achieving significant improvements in satisfaction and operational efficiency. Skilled in database entry and multitasking, with a proven track record of mentoring teams to exceed goals.

Work History

Healthcare Administrative Intern

Laxmi Hospital
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Discussed medical histories with patients in effort to provide most effective medical advice.

Healtcare Supervisor

Chaitanya Nursing Home
  • Coordinated with other healthcare providers concerning treatment plans for patients.
  • Developed and distributed employee work schedules based on operational needs and employee requests.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Managed and recorded facility maintenance and upkeep budget.
  • Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
  • Developed and updated department goals and achievements throughout fiscal year.

HR and Marketing Manager (office Administrative)

Universal Builders
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Mentored local personnel on best practices and protocols to maximize productivity.

Office Administrative Assistant

Peopleequity
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Office Assistant Intern

UPS
  • Researched subjects at behest of staff to develop information and collate data.
  • Answered incoming phone calls and transferred to staff members or provided requested information.
  • Assembled packets for newcomers' meetings, rentals and marketing purposes.
  • Developed correspondence letters, memos, and emails.
  • Teamed on events and attendee registration for complex fundraising galas.
  • Proofread papers, letters and marketing materials to identify mistakes for quality control.

Education

BBA -

ICAS
Toronto, ON

MBA -

SMU
Sikkim

Healthcare

Kreda
Bangalore

Skills

  • Database entry
  • Vendor engagement
  • Workflow optimization
  • Supply inventory
  • Project coordination
  • Calendar management
  • Business correspondence
  • Event planning
  • File management
  • Document scanning
  • Multitasking and organization

Languages

English
Native or Bilingual

Timeline

Healthcare Administrative Intern

Laxmi Hospital

Healtcare Supervisor

Chaitanya Nursing Home

HR and Marketing Manager (office Administrative)

Universal Builders

Office Administrative Assistant

Peopleequity

Office Assistant Intern

UPS

BBA -

ICAS

MBA -

SMU

Healthcare

Kreda
Aylwin Mathew Thengampallil