Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittney (Bella) Hinojosa

Lakewood

Summary

Highly organized and dependable professional with over 8 years of experience in administrative support, data entry, and customer service roles. Proven ability to manage sensitive documents, communicate efficiently, and deliver exceptional support in both fast-paced office, and remote environments. I'm known for strong attention to detail, time management, and a calm, solutions-focused approach. I'm seeking a position where I can contribute to team success through accuracy, efficiency, and a strong work ethic.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Marketing Assistant

CPS Advantage
09.2021 - Current
  • Analyzed and managed confidential documents with accuracy and discretion.
  • Conducted targeted research to support marketing and business strategy.
  • Created, compiled, and maintained detailed data reports and documents.
  • Provided administrative support to the Marketing Manager on a daily basis.

Doctor Assistant

Orange Canyon Pet Clinic
Orange
01.2017 - 09.2021
  • Handled multitasking in a fast-paced clinical setting.
  • Responded to client concerns with professionalism and empathy.
  • Performed clerical tasks including filing, scheduling, and customer communication.
  • Managed patient records using electronic health record systems for accuracy and confidentiality.
  • Collaborated with healthcare team to coordinate patient care and treatment options.

Phone Operator/Receptionist

VCA West Coast Specialty and Emergency
Fountain Valley
01.2014 - 01.2017
  • Managed a high volume of calls with efficiency and accuracy.
  • Scheduled appointments, updated client records, and provided front desk support.
  • Delivered clear communication to clients regarding medical and service updates.
  • Contributed to a well-organized, responsive team environment.
  • Collaborated with veterinary staff to ensure seamless communication for urgent cases.
  • Provided clear information on procedures, services, and costs to clients over the phone.

Education

High School Diploma -

Eleanor Roosevelt High School
Eastvale, CA
06-2012

Some College (No Degree) -

Penn Foster Career School
Scranton, PA

Skills

  • Data Entry & Records Management
  • Calendar & Email Coordination
  • Remote Communication & Phone Support
  • Microsoft Office & Google Workspace
  • Confidential Documents Handling
  • Customer Service & Client Relations
  • Organization & Prioritization
  • Team Collaboration & Integrity
  • Detail oriented

Certification

  • Completed a Small Business Certificate Program

(one semester)

Timeline

Marketing Assistant

CPS Advantage
09.2021 - Current

Doctor Assistant

Orange Canyon Pet Clinic
01.2017 - 09.2021

Phone Operator/Receptionist

VCA West Coast Specialty and Emergency
01.2014 - 01.2017

High School Diploma -

Eleanor Roosevelt High School

Some College (No Degree) -

Penn Foster Career School

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Brittney (Bella) Hinojosa