Brittany Merasty
Chilliwack,Canada
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs
Overview
13
13
years of professional experience
Work History
Manager
Boathouse
08.2024 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
Cleo
08.2021 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
Sally Beauty
11.2015 - 08.2019
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials
- Interview, select, and train warehouse and supervisory personnel
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
CSR
Stream
10.2011 - 11.2013
- Complete forms in accordance with company procedures
- Advise clients in areas such as compensation, employee health care benefits, the design of accounting or data processing systems, or long-range tax or estate plans
- Provide internal and external auditing services for businesses or individuals
Education
High School Diploma - GED
Chilliwack Senior Secondary School
Chilliwack, BC06.2011
Skills
- Customer Service
- Managing
- Computer skills (word, excel, scheduling)
- Time management
- Multi-tasking
Languages
English
Full Professional
Timeline
Manager
Boathouse
08.2024 - 11.2024
Assistant Manager
Cleo
08.2021 - 05.2024
Manager
Sally Beauty
11.2015 - 08.2019
CSR
Stream
10.2011 - 11.2013
High School Diploma - GED
Chilliwack Senior Secondary School
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