Brittany McLeod
Chateauguay,QC
Summary
Result-driven sales & customer service professional and proven expert in connecting with customers. Understands and meets customer's needs by building personal connections. Proven willingness to take on any task to support team and help business succeed. Experienced in senior-level operations, production and distribution. Promotes wide range of experience in planning and leading operations in manufacturing environment. Well-versed in contributing to company growth by implementing continuous process improvement, production optimization and high-performance team development. Experienced with union labor and contract negotiations.
Overview
6
6
years of professional experience
Work History
Plant Administrator
Potters Industries Canada
La Prairie , QC
08.2023 - Current
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings, conferences, travel arrangements.
- Developed spreadsheets to track project progress, budgets and other related data.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
LEAD PROCUREMENT SPECIALIST & SUPPLY CHAIN
MSC MEDITERRANEAN SHIPPING COMPANY
03.2020 - 09.2021
- Managing operations team + dispatch team, Pushing sales with motivational sales tactics, Opening accounts and growing accounts, Teaching customer service skills and how to grow clients, inside sales and outside sales
- Negotiated contracts with vendors for the purchase of required materials and services.
- Analyzed market trends to anticipate future material needs.
- Developed strategies for procuring goods and services at the most cost-effective prices.
- Evaluated supplier quotations to determine best value for money products or services.
- Conducted regular performance reviews to assess individual team member progress.
NATIONAL ACCOUNT MANAGER
FLS Transportation Services
01.2018 - 02.2019
- Managing Large accounts & Managing employees Sales targets, CRM Sales Force PipeLine Tracking & Tracing, Warehousing Customer service Cold calling, Managing accounts, Sales targets, CRM Sales Force PipeLine Tracking & Tracing, Warehousing Customer service Cold calling
- Created sales forecasts, tracked performance metrics, and identified opportunities for growth.
- Coordinated cross-functional teams to ensure successful execution of account strategies.
- Provided daily direction and guidance to team members in Sales Operations.
- Collaborated with other departments to ensure smooth workflow processes across the organization.
Education
Bachelor of Commerce -
John Abbott College
Sainte-Anne-de-Bellevue, QC05-2015
High School Diploma -
Lindsay Place High School
Pointe-Claire, QC06-2013
Skills
- Time management
- Customer relations
- Purchase order processing
- Supply chain planning
- Customer service
- Logistics coordination
- Client relationship management
- Sales coordination
- Price structuring
- Office Administration
- Payroll
- Accounts Receivables/Payables
- Operations Management
- Scheduling Coordination
- Critical Thinking
- Dispatch Coordination
- Customer Relations
Languages
English
Native/ Bilingual
French
Professional
Timeline
Plant Administrator
Potters Industries Canada
08.2023 - Current
LEAD PROCUREMENT SPECIALIST & SUPPLY CHAIN
MSC MEDITERRANEAN SHIPPING COMPANY
03.2020 - 09.2021
NATIONAL ACCOUNT MANAGER
FLS Transportation Services
01.2018 - 02.2019
Bachelor of Commerce -
John Abbott College
High School Diploma -
Lindsay Place High School
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