Angelee Johnson
Chateauguay,QC
Summary
Experienced with food handling, preparation, and safety protocols. Utilizes customer service skills to ensure positive experience for patrons. Knowledge of maintaining inventory and ensuring product freshness.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Deli Clerk
Sobeys/IGA
11.2024 - 02.2025
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Sales Associate
Dollarama
03.2024 - 11.2024
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Implemented visual merchandising strategies to optimize product placement and drive sales performance.
- Led initiatives to streamline checkout processes, resulting in improved transaction speed and customer experience.
Deli Clerk
Sobeys/IGA
02.2023 - 07.2023
- Provided exceptional customer service by assisting customers with deli product selections and inquiries.
- Maintained cleanliness and organization of deli display cases to ensure optimal product presentation.
- Operated slicing machines and scales efficiently, ensuring precision in portioning and pricing products.
- Collaborated with team members to manage inventory levels, minimizing waste while meeting customer demand.
Customer Experience Depart Manager
Walmart
11.2022 - 02.2023
- Directed operational strategies to optimize workflow efficiency across multiple departments
- Implemented process improvements, resulting in enhanced team productivity and reduced turnaround times
- Mentored junior staff, fostering skill development and promoting a collaborative work environment
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Meat Department Manager
Walmart
10.2022 - 02.2023
- Led daily operations of meat department, ensuring quality standards and compliance with safety regulations.
- Trained and mentored staff on best practices for meat handling and customer service.
- Developed and implemented inventory management processes to optimize stock levels and reduce waste.
- Conducted regular quality assessments of products, addressing any issues promptly to maintain high customer satisfaction levels.
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
Deli/Cheese Assistant Manager
Farmboy
03.2022 - 06.2022
- Led team to enhance operational efficiency and improve customer satisfaction through staff training initiatives.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Customer Experience Sales Floor Depart Manager
Walmart
02.2021 - 03.2022
- Streamlined operational workflows to enhance productivity and reduce turnaround times.
- Developed and implemented training programs to improve team performance and knowledge retention.
- Facilitated cross-departmental collaboration to align goals and optimize project outcomes.
- Monitored key performance indicators to ensure adherence to organizational standards and objectives.
Customer Experience Associate
Walmart Canada
05.2018 - 02.2021
- Receiving stock and processing it for the sales floor
- Maintaining store appearance and cleanliness
- Process cash, debit, and credit transactions
Deli Clerk
Walmart Canada
05.2016 - 12.2016
- Providing fast and efficient customer service
- Prepare cold cuts, cooking ready made meals and Rotisserie chickens
- Clean and sanitize to company standards
Deli Clerk
Springers Meats
04.2008 - 01.2009
- Prepare cold cuts for customers
- Maintaining cleanliness
- Provide customer service
General Labourer
GENPAK
01.2007 - 01.2008
- Sorting car parts
- Inspecting car parts for flaws or defects
General Labourer—Employment Agency
01.2006 - 01.2007
- Production line worker at E.D. Smith
- Flower arrangement specialist Westbrooke greenhouses
- Production line worker at shampoo warehouse
Superintendent
Dicenzo Homes Inc
01.2001 - 01.2006
- Answering calls and performing office duties
- Showing units to potential tenants
- Cleaning vacant units
- Collecting monthly rent
PSW/Home Care Worker
WeCare Home Health Services
01.2000 - 01.2002
- Providing companionship to clients in need
- Preparing meals and feeding clients
- Dressing and providing clients with personal care
Education
Diploma - Community Service Worker
National Academy of Health & Business
Hamilton, ON11.2018
Highschool - undefined
LaSalle Highschool
Skills
- Dedicated
- Strong independent work ethic
- Strong time management skills
- Willing to learn new skills
- Professional Demeanor
- Problem solver and adaptable
- Punctual and Reliable
- Positive attitude
- Strong communication skills
Certification
- Canadian Red Cross First Aid And CPR
- Completed CPR/AED Level HCP
- Valid April 2018-April 2021
- Nonviolent Crisis Intervention Training Program
- Completed the 12 hour course CPI course
- Valid August 2018- August 2021
Languages
English
Full Professional
French
Limited Working
Timeline
Deli Clerk
Sobeys/IGA
11.2024 - 02.2025
Sales Associate
Dollarama
03.2024 - 11.2024
Deli Clerk
Sobeys/IGA
02.2023 - 07.2023
Customer Experience Depart Manager
Walmart
11.2022 - 02.2023
Meat Department Manager
Walmart
10.2022 - 02.2023
Deli/Cheese Assistant Manager
Farmboy
03.2022 - 06.2022
Customer Experience Sales Floor Depart Manager
Walmart
02.2021 - 03.2022
Customer Experience Associate
Walmart Canada
05.2018 - 02.2021
Deli Clerk
Walmart Canada
05.2016 - 12.2016
Deli Clerk
Springers Meats
04.2008 - 01.2009
General Labourer
GENPAK
01.2007 - 01.2008
General Labourer—Employment Agency
01.2006 - 01.2007
Superintendent
Dicenzo Homes Inc
01.2001 - 01.2006
PSW/Home Care Worker
WeCare Home Health Services
01.2000 - 01.2002
Highschool - undefined
LaSalle Highschool
Diploma - Community Service Worker
National Academy of Health & Business
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