Results-driven Operations Manager with expertise in operational strategy, data analysis, and process optimization. Proven ability to enhance workflows and ensure safety compliance, driving significant performance improvements.
Overview
6
6
years of professional experience
Work History
Operations Manager
Amazon
West Sacramento
10.2023 - Current
Directed daily operations by implementing strategies to achieve business objectives.
Streamlined operational processes, enhancing efficiency in fulfillment centers.
Supervised daily workflows, ensuring productivity and compliance with company standards.
Built strong operational teams to meet production demands effectively.
Coordinated training sessions for new employees, enhancing knowledge of safety and operational procedures.
Monitored adherence to safety regulations in warehouse operations.
Analyzed data from daily reports, uncovering trends in production performance metrics to inform operational improvements.
Provided guidance and support to operations staff, fostering alignment with company objectives.
Area Manager
Amazon
West Sacramento
01.2022 - 10.2023
Trained and mentored team members on best practices.
Analyzed performance data to identify areas for improvement.
Worked with direct reports to develop and implement action plans, improving operating results.
Implemented new processes and procedures tactfully and passionately.
Ensured compliance with safety standards and operational guidelines.
Fostered a positive work environment through effective communication and support.
Resolved conflicts between employees or customers in a professional manner.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Process Assistant
Amazon
Sacramento
06.2020 - 01.2022
Coordinated with team members to ensure accurate inventory management.
Assisted in training new employees on operational procedures and systems.
Collaborated with leadership to develop best practices for task execution.
Analyzed data from multiple sources to identify opportunities for improvement.
Executed on-time, under-budget projects by solving complex issues for senior leadership.