Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Generic

BRITTANY DESROCHE

Summary

Detail-oriented Medical Office Assistant skilled in instructional techniques and providing emotional support. Experienced in managing cross-functional teams while effectively communicating with diverse individuals. Strong organizational abilities enhance support for upper management.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Medical Office Assistant

The IUD Woman's Clinic
04.2024 - 05.2026
  • Checked in patients at reception, verifying information and appointment details to ensure smooth patient flow.
  • Answered incoming phone calls promptly, providing accurate information and assistance to enhance patient experience.
  • Call new patients to confirm their appointments and send the patient history forms.
  • Cleaned and restocked patient rooms, ensuring a hygienic and welcoming environment for patients.
  • Using the ultrasonic to sanitize medical tools.
  • Using the autoclave to sterilize medical tools.

  • sent to lab.

Medical Office Assistant (practicum 160 Hrs.)

The IUD Woman's Clinic
02.2024 - 04.2024
  • Registered patients upon arrival at the clinic.
  • Taking patient to the proper room
  • Sanitized medical tools using ultrasonic equipment.
  • Using the ultrasonic to sanitize medical tools.
  • Check and bag all specimens that need to be sent to lab.
  • Confirmed appointments with new patients and sent patient history forms.
  • Responded to incoming phone calls to provide information and assistance.

Reservation Manager

Uhaul Co Canada Ltd
Calgary
01.2019 - 02.2023
  • Coordinated truck reservations to meet customer needs
  • Verified customer reservation details
  • Updated customer reservation records
  • Resolved rental clerical issues to enhance customer satisfaction
  • Compiled transaction and daily reports for operational insights

Education

Medical Office Assistant - Medical Office Assistant

MaKami College
Calgary, AB

High School Diploma -

Jack James High School
Calgary, AB

Skills

  • Medical Terminology
  • Accuro EMR system
  • Health Quest EMR
  • Administrative Support
  • Patient Communication
  • Customer Service
  • Phone Management
  • Phone etiquette
  • Typing speed
  • Microsoft Office
  • Hygiene Standards
  • Safety Compliance
  • Work well under pressure
  • Excellent at multitasking
  • First Aid certificates

Certification

  • First Aid Training, CPR/AED level C with Basic Life Support (BCS)
  • Childcare Level 1 certificate

Work Preference

Salary Range

$0/hr - $1000/hr

Timeline

Medical Office Assistant

The IUD Woman's Clinic
04.2024 - 05.2026

Medical Office Assistant (practicum 160 Hrs.)

The IUD Woman's Clinic
02.2024 - 04.2024

Reservation Manager

Uhaul Co Canada Ltd
01.2019 - 02.2023

Medical Office Assistant - Medical Office Assistant

MaKami College

High School Diploma -

Jack James High School
BRITTANY DESROCHE