Brittany Cook
London,ON
Summary
Proven in roles at Pizza Tonite and YMCA Daycare, I excel in customer service and efficient multitasking. Achieved high satisfaction by streamlining order processes and enhancing team environments. Skilled in cleaning, sanitation, and order taking, I consistently maintain professional standards and positive customer interactions.
Overview
7
7
years of professional experience
Work History
Counter Service Pizza Maker
Pizza Tonite
08.2018 - 10.2021
- Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
- Took and processed over customer orders.
- Supported overall restaurant operations through cross-training in various roles such as cashiering or kitchen support when needed.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
- Used cash register to perform Number cash, credit and debit transactions per day.
Counter Service Pizza Maker
Pizza Pizza
07.2016 - 08.2018
- Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Took and processed over customer orders.
- Maintained a professional appearance and adhered to strict hygiene standards while handling food items.
Breakfast Cook
Sunset Cafe
10.2016 - 01.2017
- Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
- Handled special dietary requests with care, ensuring the satisfaction of all guests regardless of restrictions or preferences.
- Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
YMCA Volunteer
YMCA Daycare
03.2016 - 07.2016
- Developed strong relationships with parents of program participants, keeping them informed about their child''s progress and achievements at the YMCA.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Shelf Stocker
Giant Tiger
03.2015 - 07.2015
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
Education
Grade 12 Diploma -
Arthur Voaden Secondary School
St. Thomas, ON06.2017
Skills
- Customer service
- Efficient multitasking
- Cleaning and sanitation
- Order taking
Languages
English
Timeline
Counter Service Pizza Maker
Pizza Tonite
08.2018 - 10.2021
Breakfast Cook
Sunset Cafe
10.2016 - 01.2017
Counter Service Pizza Maker
Pizza Pizza
07.2016 - 08.2018
YMCA Volunteer
YMCA Daycare
03.2016 - 07.2016
Shelf Stocker
Giant Tiger
03.2015 - 07.2015
Grade 12 Diploma -
Arthur Voaden Secondary School
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