PrimecareRx
Brijeshkumar Patel
637-50 Cathcart St. Hamilton, ,ON
Summary
Personable 4 years professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Pharmacy Assistant
Shree Umiya Medical
Surat, Gujarat, India
06.2021 - 12.2022
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Verified order information against computer database.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Received incoming supplies and stocked in correct locations.
- Distributed medicine and supplements from stock containers to correct packages.
Jr. Pharmacist Assistant
Apollo Pharmacy
Surat, Gujarat, India
03.2019 - 06.2021
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Detailed payment options and explained price, receipt and billing details to customers.
- Responded to customer calls and emails to answer questions about products and services.
Territory Business Manager, Sales and Marketing
Abbott Healthcare
Surat, Gujarat, India
11.2013 - 03.2019
- Solved customer challenges by offering relevant products and services.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
Bachelor in Pharmacy - Pharmacology
Rajiv Gandhi University Health And Science
Bangalore, Karnataka, India 08.2007 - 08.2012
Skills
Secure storage of medications
Point-of-Sale system
Interpreting orders
Answering customer questions
Stocking and replenishing
Documentation and reporting
Pharmacist support
Software
Winpharm
Timeline
Pharmacy Assistant
Shree Umiya Medical
06.2021 - 12.2022
Jr. Pharmacist Assistant
Apollo Pharmacy
03.2019 - 06.2021
Territory Business Manager, Sales and Marketing
Abbott Healthcare
11.2013 - 03.2019
Bachelor in Pharmacy - Pharmacology
Rajiv Gandhi University Health And Science
08.2007 - 08.2012