Brigney Vanesa Daza
San Jose
Summary
Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Sacks OFF 5th
08.2024 - 10.2025
- Managed daily operations, ensuring smooth workflow and adherence to company policies.
- Assisted in training new staff, fostering a collaborative team environment.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Evaluated employee performance, providing feedback to improve overall productivity.
- Resolved customer issues promptly, maintaining high satisfaction levels and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Associate
Solaris Luxottica
08.2023 - 08.2024
- Received and displayed product shipments on store retail shelves upon delivery.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers and provided exceptional customer service.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Project Manager
Weco Home Organizers
02.2022 - 09.2023
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Analyzed customer feedback data from completed projects in order to identify areas of improvement for future initiatives.
- Trained employees on additional job positions to maintain coverage of roles.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Created spreadsheets using Excel to track projects and expenses.
Education
High School Diploma -
Gavilan College
01-2024
Skills
- Customer service
- Sales techniques
- Product knowledge
- Inventory management
- Multitasking Abilities
- Customer relationship management
Languages
Spanish
Professional
English
Professional
Education and Training
other
Timeline
Assistant Manager
Sacks OFF 5th
08.2024 - 10.2025
Sales Associate
Solaris Luxottica
08.2023 - 08.2024
Project Manager
Weco Home Organizers
02.2022 - 09.2023
High School Diploma -
Gavilan College