Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brigitte Deveau

Brigitte Deveau

Yarmouth,NS

Summary

Customer-focused professional with extensive experience in relationship building and partnership cultivation, resulting in increased profit channels. Proven leader with a strategic mindset, skilled in expanding networks and effectively introducing products to new territories. Expertise in identifying customer needs and delivering tailored solutions that drive business growth.

Overview

17
17
years of professional experience

Work History

Client Advisor

Royal Bank of Canada
West Pubnico, Nova Scotia
01.2025 - Current
  • Fostered connections with customers to boost loyalty and encourage repeat business.
  • Advised clients on financial products and services tailored to individual needs.
  • Built strong relationships with clients through effective communication and trust-building.
  • Assisted clients in navigating complex banking processes and procedures.
  • Collaborated with internal teams to develop comprehensive financial solutions.

Aboriginal Student Support

Tri-County Regional Centre for Education
01.2012 - 01.2020
  • Advocated for First Nation students and families within Education Community.
  • Engaged in community service initiatives to support local educational outreach efforts.
  • Facilitated equitable learning opportunities to enhance educational access.
  • Promoted awareness of First Nation culture and practices among school community.
  • Established and nurtured relationships with target populations for better support.

Business Owner/Operator Foreman

Yarmouth Big Bounce
09.2014 - 11.2018

Coordinated logistics for events, aligning all details with client expectations.

  • Managed vendor relationships to secure high-quality services and timely deliveries.
  • Designed event layouts and themes to enhance attendee engagement.
  • Executed day-to-day duties with accuracy and efficiency.
  • Identified customer needs promptly to ensure satisfaction.

Caseworker

Tri-County Restorative Justice
01.2009 - 12.2009
  • Collaborated with youth offenders, victims, community members, and law enforcement personnel.
  • Coordinated restorative justice programs for individuals and families involved in criminal activities.
  • Facilitated effective communication between clients and community resources to ensure support.
  • Established and maintained relationships with community members to enhance engagement.

Education

Bachelor of Arts - online courses

Cape Breton University
06.2021

Child & Youth Worker Diploma -

Eastern College
Halifax, NS
06.2008

High School Diploma -

Yarmouth Consolidated Memorial High School
01.2005

Skills

  • Fluent in French
  • Emergency first aid
  • Customer relationship management
  • Non-violent crisis intervention
  • ASSIST training
  • Diversity and inclusion
  • Cultural competency
  • Business management
  • Computer proficiency
  • Active listening
  • Time management
  • Customer service
  • Data entry
  • Attention to detail
  • Problem solving
  • Scheduling appointments
  • Team collaboration

Affiliations

  • Executive member of Yarmouth County Minor Basketball Association as well as Southwest Fusion Volleyball Club
  • Sports Coach

Timeline

Client Advisor

Royal Bank of Canada
01.2025 - Current

Business Owner/Operator Foreman

Yarmouth Big Bounce
09.2014 - 11.2018

Aboriginal Student Support

Tri-County Regional Centre for Education
01.2012 - 01.2020

Caseworker

Tri-County Restorative Justice
01.2009 - 12.2009

Bachelor of Arts - online courses

Cape Breton University

Child & Youth Worker Diploma -

Eastern College

High School Diploma -

Yarmouth Consolidated Memorial High School
Brigitte Deveau