Brietta Smorenburg
Etobicoke,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Seasonal Bartender
Great Lakes Brewery
2022.09 - Current
- Poured beer with precision for patrons.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Displayed and retained extensive knowledge of beer and spritzer options.
Overnight Dog Sitter
Freelance
2022.07 - Current
- Entrusted with the keys of client’s home in order to complete pet’s care
- Promoted optimal animal health by feeding and watering on regular schedule.
- Offered animals exercise opportunities through walks and play activities.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Brand Ambassador
Vibrant Marketing
2022.12 - Current
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
Server & Supervisor
Beertown
2022.11 - 2023.04
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Accurately completed end-of-day financial tasks worth over $5,000 of cash and card transactions daily.
- Created sales reports for management staff, using data from reports to create sales forecasts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Marketing Coordinator and Administrator
Upper Canada Organic Products
2021.05 - 2022.08
- Analyzed web traffic for performance and practiced search engine optimization to maximize efforts in creating brand awareness.
- Maintained database by entering new and updated customer and account information.
Deputy Returning Officer
Election Canada
2022.06 - 2022.05
- Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
- Checked voter identification and signed in registered voters prior to administering ballots.
- Collected, evaluated and stored documents securely in permanent records.
- Closed polling location at end of voting period to calculate and organize final amount of votes.
Server
Crooked Cue
2017.02 - 2021.12
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Enthusiastically coordinated and served private parties with large volume of guests.
Information Officer
Election Canada
2021.09 - 2021.08
- Greeted guests and vendors to assist in navigating space.
- Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
- Assisted curbside voters with disabilities incapable of obtaining physical access to voting machines.
- Coordinated polling stations during peak hours in high traffic areas during voting period
Server
Spice Roots
2018.10 - 2019.04
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Prepared takeout orders through careful and accurate packaging.
- Trained new employees on restaurant procedures and plating techniques.
Education
Bachelor of Arts - Psychology
University of Guelph
Guelph, ON08.2022
Skills
- Outstanding Customer Service
- Verbal and Written Communication
- Team Player
- Order Accuracy and Delivery
- High Energy and Stamina
- Google Analytics
- Microsoft Excel
- Microsoft PowerPoint
Certification
- Pleasure Craft Operator License - January 2021
- Udemy Bartending Mastery: Cocktail and Bartending Masterclass - May 2021
- Smart Serve Certification - August 2015
Certificates
Smart Serve Certification - June 2023
Udemy Bartending Mastery: Cocktail and Bartending Masterclass - May 2021
Pleasure Craft Operator License - January 2021
Timeline
Brand Ambassador
Vibrant Marketing
2022.12 - Current
Server & Supervisor
Beertown
2022.11 - 2023.04
Seasonal Bartender
Great Lakes Brewery
2022.09 - Current
Overnight Dog Sitter
Freelance
2022.07 - Current
Deputy Returning Officer
Election Canada
2022.06 - 2022.05
Information Officer
Election Canada
2021.09 - 2021.08
Marketing Coordinator and Administrator
Upper Canada Organic Products
2021.05 - 2022.08
Server
Spice Roots
2018.10 - 2019.04
Server
Crooked Cue
2017.02 - 2021.12
Bachelor of Arts - Psychology
University of Guelph