Bridgette Womack
Long Beach
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
17
17
years of professional experience
Work History
Bookkeeper
Winners Circle Wellness
Garden Grove
03.2023 - Current
- Manage daily financial transactions and maintain accurate bookkeeping records.
- Assisted with accounts payable and receivable, ensuring timely processing and cash flow integrity.
- Verified vendor invoices against purchase orders, ensuring accurate payment processing.
- Collaborated with team members to streamline office workflow and improve efficiency.
Bartender/Server
Omalley's on Main
Seal Beach
12.2019 - 05.2022
- Crafted and served beverages to meet customer preferences.
- Engaged with customers to provide exceptional service and build rapport.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Maintained cleanliness and organization of bar area throughout shifts.
- Handled cash transactions accurately and processed credit payments efficiently.
Bartender
Roundin 3rd
Long Beach
08.2018 - 03.2020
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Engaged customers in friendly conversation to enhance overall bar experience.
- Managed multiple tasks efficiently in a fast-paced environment to maintain service quality.
- Compiled daily till totals and tips, ensuring accurate financial records for smooth operations.
Bartender/Server
Think Prime Steakhouse
Rancho Palos Verdes
01.2017 - 08.2018
- Engaged with customers to build rapport and enhance their experience.
- Provided excellent customer service in a fast-paced dining environment.
- Mixed cocktails and created signature drinks for diverse clientele.
- Maintained cleanliness and organization of bar area throughout shifts.
- Handled cash and processed payments accurately at the register.
Bartender
Dempsey's Sports Bar And Grill
Long Beach
03.2015 - 01.2017
- Engaged with customers to deliver exceptional service, fostering lasting relationships.
- Crafted and served beverages to meet customer preferences.
- Maintained cleanliness and organization of bar area throughout shifts.
- Managed inventory and restocked supplies, ensuring seamless bar operations.
- Coordinated multiple tasks simultaneously to maintain smooth operations during peak hours. within fast-paced environment.
Bartender/Server
The Eldorado Bar And Grill
Long Beach
04.2013 - 03.2015
- Provided excellent customer service in a fast-paced bar environment.
- Mixed cocktails and created signature drinks for diverse clientele.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Managed inventory and restocked supplies to ensure smooth operations.
Server
Buffalo Wild Wings
Long Beach
09.2011 - 04.2013
- Provided excellent customer service in a fast-paced sports bar environment.
- Managed food and drink orders efficiently for large groups during events.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items and service protocols effectively.
- Maintained cleanliness and organization of dining area throughout shifts.
Hostess/Server
Black Angus Steakhouse
Lakewood
05.2009 - 09.2011
- Greeted and welcomed guests with friendly and attentive service.
- Managed seating arrangements to enhance guest flow and comfort, ensuring timely seating.
- Utilized strong interpersonal skills to create positive interactions with customers, fostering a welcoming atmosphere.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and provide service information, improving customer satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
Education
High School Diploma -
Lakewood High School
Lakewood, CA06-2010
Skills
- Customer engagement
- Cash handling
- Inventory management
- Point of sale systems
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Strong multitasking
- Hospitality service expertise
Timeline
Bookkeeper
Winners Circle Wellness
03.2023 - Current
Bartender/Server
Omalley's on Main
12.2019 - 05.2022
Bartender
Roundin 3rd
08.2018 - 03.2020
Bartender/Server
Think Prime Steakhouse
01.2017 - 08.2018
Bartender
Dempsey's Sports Bar And Grill
03.2015 - 01.2017
Bartender/Server
The Eldorado Bar And Grill
04.2013 - 03.2015
Server
Buffalo Wild Wings
09.2011 - 04.2013
Hostess/Server
Black Angus Steakhouse
05.2009 - 09.2011
High School Diploma -
Lakewood High School