Bridgette Loonskin
Edmonton,AB
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Locates Manager
Proline Power Corp.
02.2024 - 08.2024
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery with locators.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Bartender/Caterer
Westerner Park
01.2022 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Invoicing Clerk (Contract)
West Country Energy Services
05.2023 - 09.2023
- Improved overall efficiency within the department through regular evaluation and updating of internal controls related to invoicing processes.
- Updated accounts receivable database with new accounts or missed payments.
- Facilitated strong relationships with external vendors through clear communication regarding invoice inquiries or concerns.
- Coordinated with other departments for smooth interdepartmental communication related to invoicing tasks.
Locates Support
Promark-Telecon Corporation
02.2022 - 12.2022
- Streamlined workflow efficiency by prioritizing daily workload, ensuring timely completion of a high volume of locate requests.
- Promoted a culture of safety through adherence to OSHA guidelines, company policies, and industry best practices during all locate operations.
- Increased client satisfaction by providing exceptional customer service, addressing concerns, and resolving issues promptly.
- Enhanced the company''s reputation by consistently meeting or exceeding performance metrics for locates accuracy, efficiency, and client satisfaction.
- Minimized utility damages by conducting thorough research before initiating any excavation activities.
Caterer
Red Deer Catering
11.2021 - 04.2022
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Provided friendly, courteous service to create memorable moments for guests.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Transportation Permit Specialist
Roadata Services
04.2021 - 10.2021
- Approve permits for municipalities in Alberta and Saskatchewan
- Managed high-volume caseloads while maintaining strict deadlines for permit issuance, contributing to department productivity goals.
- Enhanced permit processing efficiency by streamlining application procedures and documentation requirements.
- Provided excellent customer service to applicants during the permitting process, resulting in positive feedback and increased satisfaction ratings.
- Performed routine data entry or document management.
Business Analyst I
Agriculture Financial Services Corporation
01.2014 - 12.2015
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
Accounts Payable Technician
Quinn Contracting
01.2013 - 12.2014
- Reduced errors in financial reporting with thorough data analysis and reconciliation efforts.
- Assisted in month-end closing procedures, preparing accurate financial statements on schedule.
- Implemented a new filing system for invoices, improving document retrieval time and reducing clutter.
- Maintained accurate records of all accounts payable transactions, ensuring audit readiness at all times.
- Assisted in the implementation of a new ERP system, leading to improved workflow efficiencies throughout the organization.
- Developed a comprehensive tracking spreadsheet for monthly recurring expenses, simplifying budgeting processes moving forward.
Warehouse Administrator - Temporary
ConocoPhillips
01.2012 - 12.2012
- Coordinated equipment maintenance schedules, minimizing downtime due to machinery malfunctions or repairs needed.
- Optimized storage capacity within the warehouse by reorganizing layouts and managing efficient space utilization practices.
- Managed daily warehouse operations, ensuring adherence to safety regulations and maintaining a clean work environment.
- Maintained accurate records of incoming shipments, ensuring proper documentation for customs compliance purposes when necessary.
- Conducted regular audits of warehouse inventory to maintain accuracy and prevent discrepancies in stock levels.
Education
Bachelor's Degree in Psychology (3rd Year/Part-time) -
Athabasca University
Edmonton, AB04-2027
DCS / DEC in Business Administration -
Grande Prairie Regional College
Grande Prairie, AB04.2012
Diploma -
Carlton Comprehensive High School
Prince Albert, SK01.2005
Skills
- Time Management
- Strategic Planning
- Customer Relationship Management (CRM)
- Verbal and written communication
- Cross-Functional Teamwork
- Business Development
- Schedule Preparation
- Complex Problem-Solving
- Business Administration
- Policy Implementation
- Expense Tracking
- Positive Attitude
- Multitasking Abilities
- Problem-solving abilities
- Customer Service
- Organizational Skills
- Attention to Detail
- Teamwork and Collaboration
- Effective Communication
- Analytical Skills
- Computer Skills
- Self Motivation
- Adaptability
- Training and Development
- Administration and Reporting
- Reliability
- Task Prioritization
- MS Office
- Professional Demeanor
- Idea Development and Brainstorming
Certification
ProServe - July 2024 to June 2029 (Re-certified)
Languages
English - Fluent
Cree - Intermediate
French - Beginner
Awards
Alberta Aboriginal Youth Achievement Award - March 2011 (Senior - Personal Perservance)
Timeline
Locates Manager
Proline Power Corp.
02.2024 - 08.2024
Invoicing Clerk (Contract)
West Country Energy Services
05.2023 - 09.2023
Locates Support
Promark-Telecon Corporation
02.2022 - 12.2022
Bartender/Caterer
Westerner Park
01.2022 - 10.2023
Caterer
Red Deer Catering
11.2021 - 04.2022
Transportation Permit Specialist
Roadata Services
04.2021 - 10.2021
Business Analyst I
Agriculture Financial Services Corporation
01.2014 - 12.2015
Accounts Payable Technician
Quinn Contracting
01.2013 - 12.2014
Warehouse Administrator - Temporary
ConocoPhillips
01.2012 - 12.2012
DCS / DEC in Business Administration -
Grande Prairie Regional College
Diploma -
Carlton Comprehensive High School
Bachelor's Degree in Psychology (3rd Year/Part-time) -
Athabasca University
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