Results-driven professional with extensive 10 years experience in damage prevention, and utility locates with the understanding of pipeline operations, Proven track record of ensuring safe and efficient operations, with excellent technical, communication, and leadership skills.
Overview
10
10
years of professional experience
Work History
Locates Manager
Geo-Daylighting and Locating
05.2024 - Current
Spearheaded the creation of the Locating division, laying the foundation for its growth.
Manage day-to-day operations, guaranteeing efficient workflow and productivity.
Developed and implemented strategies to drive sales growth and enhance profitability.
Manage and motivate employees to be productive and engaged in work.
Maximize performance by monitoring daily activities and mentoring team members.
Perform field locating duties and upheld office responsibilities, supporting business development initiatives.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Coordinate public locates, ensuring accurate identification and marking of underground utilities for public construction projects.
Vice President/Partner
Premier Locates Inc.
08.2022 - 04.2024
Led a large team of 35 employees, providing guidance, support, and performance management to drive success
Administered payroll, benefits, and other HR functions, ensuring accuracy and compliance
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Identified opportunities to improve business process flows and productivity.
Clarified roles, responsibilities and expectations of staff.
Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
Employed optimal safety practices to reduce worksite complaints and hazards.
Networked with other professionals and organizations to expand contacts and opportunities.
Maintained up-to-date knowledge of industry trends and legislative changes impacting clients'' businesses or industries.
General Manager
Premier Locates Inc.
02.2020 - 08.2022
Joined Premier Locates Inc. as the inaugural team member, contributing to the company's rapid expansion and success.
Oversaw day-to-day operations, ensuring seamless execution and productivity which included coordinated scheduling of work, allocating resources and prioritizing tasks to meet deadlines and goals.
Managing 20-40 incoming calls per day, providing prompt and professional responses to client queries.
Processing 40-70 emails daily, ensuring timely and effective communication with clients and internal teams.
Coordinating invoicing processes, creating and sending invoices to clients, and tracking payments to ensure efficient accounts receivable management.
Demonstrating exceptional organizational skills, prioritizing tasks, and meeting deadlines in a fast-paced environment.
Coordinated public locates, ensuring accurate identification and marking of underground utilities for public construction projects, excavation sites, and infrastructure developments. Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
Provided private utility locate services for construction projects, excavation sites, and property developments, ensuring safe and efficient operations.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Formulated policies and procedures to streamline operations.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reported issues to higher management with great detail.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Damage Prevention Technician
Onsite Locates Inc.
02.2015 - 02.2020
Provided private utility locate services for construction projects, excavation sites, and property developments, ensuring safe and efficient operations.
Prevented costly repairs by identifying potential risks and recommending appropriate preventive measures to clients.
Assisted in training new team members, sharing expertise in damage prevention techniques and processes.
Contributed to a safe working environment by adhering to company policies, procedures, and safety guidelines at all times.
Promoted a culture of safety among fellow employees by leading discussions on best practices for preventing damage incidents.
Collaborated with construction teams to ensure compliance with safety regulations during excavation projects.
Developed strong relationships with clients by providing reliable service and expert advice on damage prevention strategies.
Improved safety awareness by conducting comprehensive damage prevention inspections and assessments.
Worked closely with engineers, land surveyors and other key stakeholders on different infrastructure projects.
Demonstrated an unwavering commitment to safety by maintaining a clean driving record while operating company vehicles and equipment.
Skills
Team Leadership
Damage prevention and utility locates
Knowledge of underground facilities and pipeline operations