Brianne Whalen
Summary
Highly motivated student with a strong focus on communication, patience, and empathy seeking admission to the Faculty of Education to pursue the goal of becoming a Senior Years teacher. Committed to continuous personal and professional growth with a genuine passion for education and a drive to make a meaningful impact on the lives of future generations.
Overview
15
15
years of professional experience
Work History
Server & Supervisor
Dave & LaVerne's Modern Diner
11.2024 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Managed and motivated employees to be productive and engaged in work.
Server
Thermea Spa
04.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Chop Steakhouse & Bar
09.2020 - 04.2023
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Volunteer
Fringe Festival
07.2019 - 07.2022
- Ensured optimal audience satisfaction by promptly addressing any seating discrepancies or complaints professionally.
Sales Representative
Wireless Wave
07.2018 - 02.2020
- Adapted sales techniques to specific clients and promoted products based on individualized client needs
Volunteer
Festival Du Voyageur
02.2018 - 02.2019
- Facilitated workshops for children consisting of crafts and story telling
Server & Supervisor
Red River Steak Company
08.2017 - 06.2018
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Server & Certified Disney Trainer
Le Cellier Steakhouse
03.2017 - 08.2017
- Conducted training sessions for new servers to enhance customer service skills and team collaboration.
- Provided constructive feedback for improvement to individual team members.
Train Attendant
Via Rail Canada
04.2014 - 03.2017
- Ensured safety of passengers by conducting regular train car inspections and reporting any issues or concerns.
Customer Service Representative
Mom's & Children's Paradise
05.2010 - 04.2014
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Maintained organized checkout area and swept floors and emptied trash cans
- Performed stocking and informed management of low inventory quickly
- Opened and closed store independently when needed and prepared nightly bank drop for manager
- Trained in loss prevention, visual merchandising and general sales skills
Education
Bachelor of Arts - History
University of Winnipeg
Winnipeg, MB06-2025
French Immersion Diploma -
Miles Macdonell Collegiate
Winnipeg, MB06.2013
Skills
- Fluent in the French language
- Active listening
- Adaptability
- Leadership
- Critical thinking
- Conflict resolution
- Verbal and written communication
Timeline
Server & Supervisor
Dave & LaVerne's Modern Diner
11.2024 - Current
Server
Thermea Spa
04.2023 - 01.2025
Server
Chop Steakhouse & Bar
09.2020 - 04.2023
Volunteer
Fringe Festival
07.2019 - 07.2022
Sales Representative
Wireless Wave
07.2018 - 02.2020
Volunteer
Festival Du Voyageur
02.2018 - 02.2019
Server & Supervisor
Red River Steak Company
08.2017 - 06.2018
Server & Certified Disney Trainer
Le Cellier Steakhouse
03.2017 - 08.2017
Train Attendant
Via Rail Canada
04.2014 - 03.2017
Customer Service Representative
Mom's & Children's Paradise
05.2010 - 04.2014
French Immersion Diploma -
Miles Macdonell Collegiate
Bachelor of Arts - History
University of Winnipeg
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