Brianne Calvo
Northridge
Summary
Efficient team member with strong customer service skills, capable of juggling various responsibilities while ensuring timely and effective service delivery. Aims to provide memorable experiences that exceed customer expectations.
Overview
6
6
years of professional experience
Work History
Receptionist
Apex Dermatology
Westlake Village
11.2023 - Current
- Scheduled over 125 patient appointments daily, ensuring efficient workflow across seven providers.
- Verified insurance information prior to booking to minimize errors.
- Educated patients on medications, procedures, and physician's instructions to enhance understanding.
- Prepared charts, completed intakes, and consent forms prior to the appointment.
Restaurant Waiter
Le Pain Quotidian
Studio City
09.2022 - 10.2024
- Took orders for food and drinks and delivered them to guests.
- Organized take-out orders efficiently according to customer requests.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Barista
Whole Food Market
Burbank
03.2019 - 07.2022
- Operated cash registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Adhered to health department regulations concerning sanitation standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Education
Associate of Arts - Gender Studies
Moorpark College
Moorpark, CA05-2022
Skills
- Appointment scheduling
- Insurance verification
- Patient education
- Chart preparation
- Data entry
- Customer service
- Communication skills
Affiliations
- Gardening
- Hiking
- Yoga
- Camping
- Reading
Timeline
Receptionist
Apex Dermatology
11.2023 - Current
Restaurant Waiter
Le Pain Quotidian
09.2022 - 10.2024
Barista
Whole Food Market
03.2019 - 07.2022
Associate of Arts - Gender Studies
Moorpark College
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