Brianna Zertuche
San Jose
Summary
Experienced personnel with a strong track record of maintaining seamless business operations. Skilled in administering budgets, training staff, and monitoring procedures to maximize efficiency and achieve objectives while meeting operational requirements. Demonstrates exceptional abilities in inventory management, loss prevention, and vendor negotiation.
Overview
7
7
years of professional experience
Work History
Grocery Clerk
Sprouts
06.2023 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
1st Assistant Manager
Safeway
07.2017 - 01.2023
- Directed and provided assistance to over 200 staff members.
- Addressed and resolved various customer inquiries and complaints with professionalism.
- Completed extensive merchandising duties across the store involving lifting capacities surpassing 50 lbs.
- Provided actionable feedback for enhanced productivity.
- Strengthened operational standards by enforcing procedures.
- Played a role in developing marketing plans aimed at enhancing revenue and profit margins.
Education
High school diploma or GED -
CACE
San Jose05.2023
Skills
- Inventory Control
- Sales
- Assistant Manager Experience
- Merchandising
- Retail Sales
- Store Management Experience
- Cash Handling
- Organizational Skills
- Employee coaching and motivation
- Scheduling and coordination
- Managing operations and efficiency
- Time management
- Training & development
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Grocery Clerk
Sprouts
06.2023 - Current
1st Assistant Manager
Safeway
07.2017 - 01.2023
High school diploma or GED -
CACE
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