Tristen Dorich
Toronto,ON
Summary
Dynamic leader and adept problem-solver with a proven track record at Scarborough Basketball Association. Excelled in coaching, mentoring, and performance improvement, boosting team spirit and individual skills. Known for exceptional customer focus and complaint resolution, fostering strong relationships and enhancing program quality. Achieved positive feedback through innovative training and effective teamwork. Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead, Coach
Scarborough Basketball Association
09.2021 - Current
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
Home Childcare Provider
Private Family Care
09.2018 - Current
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Prepared healthy, age-appropriate snacks and meals.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Special Needs Camp Counselor
Jays Care
07.2023 - 08.2024
- Managed challenging behaviors effectively using evidence-based strategies tailored to individual needs.
- Demonstrated flexibility in adjusting schedules according to changing needs or unforeseen circumstances while maintaining a well-organized environment conducive to learning and growth.
- Continuously updated knowledge in the field of special needs support by attending workshops, conferences, and other relevant training opportunities.
- Utilized creative problem-solving techniques when addressing unique challenges faced by special needs campers during routine activities or special events.
- Collaborated with multidisciplinary team to provide comprehensive support for campers with diverse abilities.
- Created a welcoming atmosphere for all campers through sensitivity training sessions provided for fellow staff members.
Camp Counsellor
Heart Beatz
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
After-School Program Leader (Co-op Placement)
Boys and Girls Club of Scarborough
09.2021 - 02.2022
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
- Addressed diverse learning needs by adapting lesson plans to accommodate different learning styles and abilities.
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
- Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
Cashier/Merchandise Associate
Pharmasave Pharmacy
06.2020 - 11.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Sir Wilfrid Laurier Collegiate Institute
Toronto, ON06-2024
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Complaint resolution
- Influencing skills
- Teamwork and Collaboration
- Problem-Solving
Certification
- CPR/AED Certification
Timeline
Special Needs Camp Counselor
Jays Care
07.2023 - 08.2024
Camp Counsellor
Heart Beatz
06.2022 - 08.2022
Team Lead, Coach
Scarborough Basketball Association
09.2021 - Current
After-School Program Leader (Co-op Placement)
Boys and Girls Club of Scarborough
09.2021 - 02.2022
Cashier/Merchandise Associate
Pharmasave Pharmacy
06.2020 - 11.2021
Home Childcare Provider
Private Family Care
09.2018 - Current
High School Diploma -
Sir Wilfrid Laurier Collegiate Institute
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