Brianna Luz
Merced
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
3
3
years of professional experience
Work History
Property Manager
K&J Property Management
North Platte
11.2024 - 07.2025
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Phone Representative
El Dorado Septic Service, Inc
Sonora
02.2024 - 11.2024
- Collaborated with other departments to relay important messages or transfer calls as needed.
- Effectively managed high call volumes during peak hours while maintaining a friendly demeanor and positive attitude.
- Scheduled appointments and maintained calendars for multiple executives, ensuring efficient use of their time.
- Prepared expense reports/reimbursements accurately within specified deadlines using accounting software.
Office Manager
Rogers Jewelry Co
Modesto
11.2022 - 03.2024
- Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels.
- Provided after-sales support by coordinating repairs or adjustments for customers' purchased jewelry items.
- Trained new hires on product knowledge, sales techniques, and company policies.
- Demonstrated proficiency in using point-of-sale systems for processing transactions and managing customer accounts.
Education
Associate's degree - Business Administration
Post University
Waterbury, CT03.2023
Skills
- Vendor negotiation
- Financial reporting
- Calendar management
- Complaint resolution
- Attention to detail
- Administrative support
- File management
- Office administration
Timeline
Property Manager
K&J Property Management
11.2024 - 07.2025
Phone Representative
El Dorado Septic Service, Inc
02.2024 - 11.2024
Office Manager
Rogers Jewelry Co
11.2022 - 03.2024
Associate's degree - Business Administration
Post University