Lesley Nunez
Roseville
Summary
Strong property manager with proven history of managing diverse properties and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.
Overview
4
4
years of professional experience
Work History
Property Manager
St Anton
03.2022 - Current
- Coordinated responses to tenant inquiries and implemented solutions to ensure timely issue resolution.
- Facilitated timely completion of property maintenance requests, prioritizing tenant satisfaction and service quality.
- Analyzed property conditions through routine inspections, pinpointing necessary improvements and preventive maintenance actions.
- Managed tenant complaint resolution by engaging repairmen and support services for timely interventions.
- Executed timely monitoring and reconciliation of rent collections, adhering to relevant landlord and resident regulations.
- Engaged in strategic negotiations with vendors to achieve beneficial contract terms, optimizing operating costs without sacrificing service excellence.
- Implemented optimized software solutions for property management, resulting in improved workflow and productivity.
Host Trainer
Lazy Dog Restaurant & Bar
08.2021 - 12.2021
- Interacted with guests courteously, ensuring a memorable and inviting first impression.
- Optimized reservation system functionality to facilitate effective seating management and enrich guest interactions.
- Instructed new host staff on essential operational procedures and best practices in customer service to ensure high-quality guest experiences.
- Balanced multiple responsibilities by responding to telephone inquiries and ensuring exceptional service for in-person guests.
- Engaged with customers to address questions and concerns, ensuring satisfaction and loyalty.
Education
High School Diploma -
Options For Youth
Orangevale, CA12.2021
Skills
- Tenant relations
- Property maintenance
- Rent collection
- Vendor negotiation
- Customer service
- Exceptional oral and written communication skills
- Administrative support
- Multi-family property management
- Valid California driver's license
Timeline
Property Manager
St Anton
03.2022 - Current
Host Trainer
Lazy Dog Restaurant & Bar
08.2021 - 12.2021
High School Diploma -
Options For Youth